How do I create a new Undeposited Funds account?

Somehow, I setup my Undeposited Funds Account with the detail type of “Other Current Asset”. Thus, when I deposited checks into the Undeposited Funds account, the checks weren’t showing up in the Bank Deposit window. When I try and edit the COA details to make the detail type Undeposited Funds, or if I try and create a new COA entry as an Undeposited Funds account, I received this error message: “Something’s not quite right, you cannot change the detail type of an account to be Undeposited Funds or change an Undeposited Funds detail type account to be another detail type.

1 Answer(s)

Hello Judith,

What are Undeposited Funds?

    • Undeposited Funds is used to track customer payments.


    • It groups payments together so you can match the bank deposits shown on your statement.


If you’re seeking immediate assistance, you can dial the QuickBooks Desktop Support Number 1-888-899-5690.

How do you use Undeposited Funds?

    • First, you must set up Undeposited Funds in QuickBooks. Go to Edit > Preferences > Payments > Company Preferences Tab > and check the box that says “Use Undeposited Funds as a default deposit to account.”


When receiving a Payment

    • go to Customer > Receive Payment. The payment will be recorded in the Undeposited Funds account.


When making a deposit

    •  Go to Banking > Make Deposits. A pop-up box will appear that includes any payments that have been posted to Undeposited Funds.


    •  Check each of the payments that will be included in the deposit. Select OK. If you have any additional payments to add to the Deposit, add them until the total deposit in QuickBooks equals the total you are depositing.


What causes incorrect balances in Undeposited Funds?

    • Recording missing deposits directly to the bank account because you are unaware they are already recorded in Undeposited Funds.


    • What can I do to avoid this?


    • Make sure you know whether or not Undeposited Funds is set up as the default deposit to the account. However, if you decide the account doesn’t serve a purpose you should change where your payments are deposited.


    • Not using the pop-up list of Undeposited Funds when making a deposit.


    • What can I do to avoid this?


    • Make sure to review the pop-up box carefully when making deposits. Before recording deposits directly into the bank account, review Undeposited Funds for any missing amounts.


If you’re seeking immediate assistance, you can dial the QuickBooks Desktop help desk phone number 1-888-899-5690.

Answered on February 15, 2019.

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