How to clear two charges from one deposit in QuickBooks Online

I am trying to reconcile my credit card account, but I have one deposit with multiple charges. Two out the three have been cleared. How do I reconcile this in my books?

Asked on December 7, 2018 in Banking.
1 Answer(s)

Hello Justin!

Thank you very much for posting on our forum.

I’m assuming you would like to enter your credit card charges to your books, so that they show up while reconciling them, so that is what I will tell you how to do.

If you would like to enter a credit card charge, click on the Create icon, which is shaped like a plus. Then, navigate to Expense, and find your payee.

Choose your credit card account from the list of accounts. This should be fine for most QuickBooks Online version users.

If you still require professional assistance with resolving this issue, you are welcome to contact the QuickBooks Online help desk number. They should be able to resolve your error.

Hope this helps.

Cheers!

Answered on December 26, 2018.

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