We are constantly getting QuickBooks unexpected Error 5 while accessing the company file? Why unexpected Error 5 occurs?

We have this issue with all the users in our QuickBooks group. Our IT person granted full control to the company file and configured QuickBooks to run in administrative mode. The Error 5 in QuickBooks still exists and we are not able to figure out the causes. Is there any other solution to unexpected Error 5 in QuickBooks, a troubleshooting checklist would really be helpful? Thanks, and looking forward for an early comeback.

1 Answer(s)

Hello there and thanks for bringing this to our consideration. QuickBooks Error 5 can be a hassle in spite of granting full access to your company file. Your QuickBooks has also been configured to run in administrative mode as you described.

No Worries! I am going to help you fix QuickBooks unexpected Error 5 with the best information. I hope you tried QuickBooks File Doctor to check if this error is caused by data damages in your company file.  The QBFD tool automatically sets the required level of network permissions to the QuickBooks company files and folders. It is an automated method to ensure the hosting is set in an outright manner. Please take a look at the checklist / causes of QuickBooks Error Code 5 that may refine your approach to get rid of QB Error Code 5.


  • Wrong Network and QuickBooks File hosting.
  • Terminated QuickBooks process requests to the Company file.
  • Missing or damaged Network Data Source File (.ND).
  • Firewall stopping the access to QuickBooks company file.
  • Malware or virus infections causes QB Error 5.

However, if you still face the same issues. Take look at the article for complete information for additional troubleshooting to fix Error Code 5 in QuickBooks. I am hopping the methods and steps in the article will help you back to normal. Alternatively, do not hesitate to get back if you have more questions or our QuickBooks Support is just a call away.

Article Link:


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Answered on May 31, 2019.

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