How to Fix QuickBooks Search is not working?

quickbooks search not working

Suffering delay in work due to QuickBooks’ search error? Here’s how you can rectify it!

Many times, users face the issue of non-working of QuickBooks search that disables their ability to further search files, transactions, customers, etc. It can be quite a load to go through all the data and find out what you want. Manually searching is a hectic task, and therefore the role of QuickBooks search is preferred the most. 

Let’s see how you can enable the search again by removing the error and enjoy the smooth functions provided by Quickbooks.

Continue reading the article below that will help you to solve all the errors of QuickBooks Search not Working

What is QuickBooks Search?

QuickBooks search is a feature that provides you the ability to search for all the transactions in your company file. It saves both your time and efforts and is convenient to use. It allows you to go through each transaction automatically without needing to do it manually and gives you the necessary data.

How to know Quickbooks Search is not working?

Is your QuickBooks search really not working? Or is there any other fault with the system? 

To know if you have an error with the QuickBooks search, you can see the symptoms provided below.

Your QuickBooks search showed errors : 

  • When you were restarting the QuickBooks.
  • While reinstalling the application of QuickBooks.
  • Endeavoring to attempt an index. 
  • While going through the settings of the firewall.

If your QuickBooks search showed errors while doing any of this, then you have a fault with your search and you should get rid of it. In order to find the solutions to this problem, you need to read the full article.

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Get our expert Quickbooks ProAdvisor on call to resolve your query in no-time.

Reasons behind Non-Working of QuickBooks Search

The non-compliance in QuickBooks search can occur due to many reasons. Some of the mains are mentioned below : 

  • Wrong Steps Taken – During update of QuickBooks Desktop, if you took some wrong steps for the procedure, the QuickBooks search can show faults.
  • Third Party App – If you are using third party QuickBooks, it too can show errors with QuickBooks search.
  • Damaged Search Index – The search index of QuickBooks might be damaged.
  • Error – There can be an error in the registry with PC windows.
  • Interruption in Firewall – The firewall window has interruptions sometimes which leads to the errors too.

Updated Solution to Fix QuickBooks Search is not working!

Since the non-compliance of QuickBooks search can cause great trouble, it is preferred to resolve it at the earliest. There are many ways to do so. You can opt for trying the given solutions below to rectify it.

Solution 1 – Altering the name of QuickBooks Search Index File

  • Go to the QuickBooks app and exit from your company file.
  • Then, click on the start menu and go to the search bar.
  • Type .search index in the search bar and look for files under this name.
  • Look out for the QBW.searchindex file in the folder.
  • Rename it by writing .OLD at the end of the filename.
  • Now, you need to open QuickBooks and then your company file.
  • At the left corner, you’ll find an option to update your search information. Click on it and let the update finish.
  • After updating, try searching again in QuickBooks.

If the problem continues, follow the other solutions provided below.

Solution 2 – Reinstallation of QuickBooks

  • Hit the Start button.
  • Then, go to the control panel.
  • Select the options “Programs and Features“.
  • You’ll find QuickBooks here.
  • Click on it and uninstall.
  • After the installation, go to the official site of Intuit and download the latest QuickBooks package.
  • After the file has been downloaded, follow all the steps of installation.
  • Now, retry your search.

Solution 3 – Disabling Firewall Protection temporarily

Even after trying the above said methods, you face issues regarding the same, then you can try disabling your firewall protection temporarily and see if it could help resolve the issue.

  • First, hit the start button and go to the Control Panel.
  • You will get the firewall option here and then switch it off.
  • Once this all has completed, relaunch your QuickBooks and try for the search features.

Solution 4 – Fixation of Damaged Registry Files of Windows

  • Open the start menu at windows.
  • Then, go to the search bar and type ‘Run‘ and the command will occur at your screen.
  • Write the location of the folder and hit enter key.
  • Look for an Entitlement data store.
  • Now, go to your QuickBooks and open the company file.
  • Register the QuickBooks.
  • Hit Save and close the program.

Solution 5 – Clearing Browser’s Cache

Sometimes, the loaded browser’s cache too creates some problems. You can try clearing the cache and resolving the issue. Follow the below steps for clearing cache of Google Chrome – 

  •  Open the browser and go at the three dots located at the top right corner.
  • Choose More Tools and then click the ‘Clear Browsing data‘ option.
  • Select which cache you wish to clear.
  • Go to the advanced tab, check mark boxes and then select the ‘Clear data‘ option.
  • The cache has been deleted. 

Also Read: How to Fix Chase QuickBooks Download Problem?

Solution 6 – Using Incognito Browser

Even after trying all the methods, if you still face the trouble, you can try switching the incognito browser and using your QuickBooks there by logging into it online through the Intuit website.

All the solutions will conveniently resolve all the issues you are facing.

Mostly these issues arise when you do not update QuickBooks from time to time. In order to ensure smooth functioning and no troubles in future, make sure that you keep your QuickBooks up to date to the latest version which ensures resolvement of all issues automatically during the update process. Manually update your QuickBooks and relaunch the app and the problems will fade away!

We are always there for you!

Our team is available 24*7 at your service so that you can get the benefits of all the functions and carry your procedures smoothly. 

If you still face the issue of QuickBooks Search not working , you can contact QuickBooks Enterprise Support anytime and resolve the issue.

Some Frequently Asked Questions (FAQs)

Ques 1 – Why is QuickBooks Search not working?

Ans – QuickBooks search may not work sometimes due to :
Wrong Steps Taken while updating
Use of Third Party Quickbooks App
Damaged Search Index of Quickbooks
Error in Registry with PC windows
Interruption in Firewall window

Ques 2 – How do I search in QuickBooks?

Ans – In order to search in QuickBooks :
Select Edit, then go to Find option.
Here use the Filter column and opt for the type of information you are looking for.
Enter your search criteria.
Click Find.

Ques 3 – Where is advanced search in QuickBooks?

Ans – In order to get the advanced search feature in QuickBooks, click on the magnifying glass at the top center on the home page and there you’ll find the Advanced Search hyperlink.

Ques 4 – How do I search for transactions in QuickBooks desktop?

Ans – In order to search in QuickBooks :
Select Edit, then go to Find option.
Here use the Filter column and opt for the type of information you are looking for.
Enter your search criteria.
Click Find.

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