QuickBooks Error 30001, We are having a problem verifying your account status.
Getting error 30001 while processing payroll in QuickBooks Premier
Hi Christina!
Thank you for posting on our forum.
We know the Payroll Service is important to every employer and will attempt to get it back on track as soon as we can. We wouldn’t want to cause a hold up on any payments. The most common cause for QuickBooks Error Code 30001 is an invalid service key you might be using. The steps to re-validate it is as follows:
- In the menu bar, navigate to the ‘Employees’ option.
- Click on ‘My Payroll Service’ and select the option to ‘Manage Your Service Key’.
- From the resulting options, go to ‘Next’ > ‘Payroll Service key’
- Verify it.
- Click Next and check the option which says ‘I want to start right’.
In case you are still unable to re-validate your service key information, there might be some corruption among your core files. Any confusion you face will be resolved by our QuickBooks Desktop Technical Support.
This is one of the more easily resolvable issues, and I have no doubt that you should be able to fix it with ease.
Hope this helps.
Cheers!
