Unable to take backup on QuickBooks Desktop Pro
When I attempt to backup my files in pro 2018, i am faced with this – “Quickbooks was unable to back up your company file. QuickBooks could not create a disk image”.
Hi Beth!
Thanks for posting on our forum.
Your backup location might be inaccessible to your software. Whether it be writing issues, disc corruption or a virus found at the location. If you are trying to backup to an external location such as a USB drive, then try remounting it.
If this doesn’t work, then the next step would be to perform a reboot of your computer.
Alternatively, try performing a full reset of your external drive by formatting it.
Be very careful while you attempt this process, as any mistake could cause you major data loss.
Hope this helped.
Cheers!
