How to change email from company information but not able to send email from a new email?
I have changed email in QuickBooks but when I am trying to send an invoice but getting my old email in from the section. How do I change it?
Hi Joe,
Sending emails from QuickBooks is a very basic requirement for every business. And if your old email is not working or for any reason, if you want to change email from QuickBooks, you have to change email from preferences as well.
Changing email from company information will take an effect on the template but not on email send information. If you want to change new email for sending purpose you have set up this new email.
You can perform the following steps to change email:
- Open QuickBooks and click on Edit menu.
- Choose Preferences.
- Select Send Forms from new windows.
- And go to My Preferences.
- Check the radio button for Web-mail.
- In E-mails IDs list you will see your old email.
- Choose on your old email and click on Delete.
- Click on Yes to confirm this process.
- Now click on Add.
- Enter your new email and necessary information.
- Click Ok and close Preferences window.
Now try to send an email from QuickBooks and you will see that new email is listed default in “From Section”.
After setting up the new email, if you still see your old email while sending forms. Please contact QuickBooks ProAdvisor Team at +1-855-875-1223.
