I am trying to send an email through QuickBooks, but it is not allowing me to send it. Can anybody let me know why my QB is unable to send emails?

When you are trying to send a report or transaction through email, you may see an error “QuickBooks is unable to send your emails to outlook”. So, here is the scenario: I am using QuickBooks Pro 2016 and have configured my outlook email in it, so that I can send the forms, reports and invoices to my customers. But the moment, I send the invoices it shows me the error “QuickBooks is unable to send your emails to outlook”. I know I have configured my email properly. But there is something wrong with its integration. Can you please help me fix this issue?

Asked on May 6, 2019 in Email Errors.
1 Answer(s)

Hi, thank you for letting us know. I would be glad to help you fix “QuickBooks is unable to send your emails to the outlook” error. It happens because of the wrong integration of your email in QuickBooks. For a detailed understanding, I have attached a link below that can help you better.
Recently this error was reported by many customers after updating windows 10. However, this is not your windows’ problem. The only reason why it cannot send your email across is that you are using third-party applications to send them and QuickBooks uses its own Server port to send out the email but sometimes it doesn’t work. Here are a few causes of the error.

Causes of “QuickBooks Is Unable to Send Your Email to Outlook”

  1. This message occurs when your computer has Incorrect email setting
  2. Another reason behind this error is Damaged MAPI32.dll file.
  3. Your QuickBooks running as administrator
  4. You QuickBooks installation might have Damaged
  5. Your Outlook Installation might have Damaged
  6. Your Outlook is open in the background when you are trying to send email through QuickBooks

If you are following the article step by step this will fix your “QuickBooks Is Unable to Send Your Email to Outlook” problem. If not, you can contact Our Certified Pro Advisor Support at +1-855-875-1223.

Answered on May 7, 2019.

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