RE: What is causing QuickBooks Web Connector Error QBWC1085?

We are not able to sync information from an online portal for industry-specific Invoicing. This started all of a sudden, Web Connector fails to sync the information and the Error QBWC1085 occurs. The problem stills prevail after restarting the computer and we got our internet checked by the Comcast technicians. We also reported the issues to the company we have the portal subscription from. The technicians remoted into our computer to check the problem and confirmed that everything is fine from their end. None of their customers have reported such problems to them and suggested to get out computer and QuickBooks checked. Our computer is just okay and QuickBooks also looks working fine except the Web Connector Error QBWC1085. Honestly, I am not computer literate and couldn’t understand the information over the internet and apply the same. The information to resolve QuickBooks Web Connector Error QBWC1085 with easy to follow steps are highly appreciated. Thank You

1 Answers

Hi Michael

Thanks for posting about QuickBooks Web Connector Error. At the outset, let me give you some information about the possible causes of Error QBWC1085 in QuickBooks leading to sync issues. Knowing them will help you understand and quickly resolve the variety of Web Connectors Errors and most of them have almost similar steps to resolve them.  This error is also denoted as “Exception Type Error: Unknown Name in QuickBooks”.

Web Connector Error Recitation

Error Source: QuickBooks Web Connector

Error Name: Error QBWC1085

Error Code: 1085

Error Effect: QuickBooks Won’t Sync with other Apps.

Common Causes of QuickBooks Web Connector Error QBWC1085

    • QuickBooks fails writing to WEB Connect Log File.


    • Missing or damaged Web Connector component.


    • Unsupported Web Connector version.


    • Web Connector Sync process is getting blocked by a firewall or security software.


    • The third-party application is down or unresponsive.


    • TXT is missing or inaccessible.


    • Incorrect Web Connector password.


    • A wrong company file is open.


The other source of this error is the QWCLOG.TXT file used by the Web Connector program is damaged or inaccessible. The Error may be followed by the quoted messaged at some cases, you will see one of the following errors: “QuickBooks was unable to write on the log file. QuickBooks will open without writing on the log file.”  OR “There was a problem with the log file” OR “QuickBooks Web Connector will continue without the log file” OR “Exception Type Error: Unknown name”

For detailed information and “steps to resolve QBWC1085 Error” please click the link below for the related article. Hope you find the information helpful.

Article Link:

Fix QuickBooks Web Connector Error QBWC1085

Answered on May 17, 2019.

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