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Unable to send emails from Quickbooks Enterprise

We are using Quickbooks Enterprise and are unable to send the emails to our clients, What to do?

Asked on June 14, 2018 in Email Errors.
1 Answer(s)

Hi Jennie,

Unable to send emails from Quickbooks error could be caused due to the following reasons:

 

    • Incorrect Email Server settings on QuickBooks

 

    • QuickBooks running as Admin

 

    • Damaged Microsoft Outlook Files

 

 

    • Missing or Damaged MAPI32.dll file

 

 

You can follow below steps to resolve Unable to send emails from Quickbooks:

 

    1. Make sure QuickBooks is not running with Administrator Privileges

 

    1. Email preferences in QuickBooks are set correctly

 

    1. Default Email application is selected in Internet Options

 

    1. Run Fixmapi.exe from  C:\Windows\System32\

 

    1. Restart the computer and try to send emails from QuickBooks

 

In case the problem is not resolved you might have to do a Clean Installation of QuickBooks, alternatively you can also try Repairing Microsoft Outlook first unless you are using the WebMail in QuickBooks preferences.

If you would like more information about Unable to send emails from Quickbooks Enterprise, quickly contact the QuickBooks ProAdvisor Help .

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Answered on June 17, 2018.

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