Unable to share the Quickbooks Company File over the network

We have multiple computers on the same network, one of the computers is unable to access the network and the company files shared on it

Asked on June 20, 2018 in Troubleshooting.
1 Answer(s)

Hi Thomas,

Depending on the Operating System you might need to check the Windows File Sharing settings.

The computer on which the company file is located should have Network Discovery turned on. Also, you would need to make sure that the password protection not turned on.

Follow the below steps to correct the settings:


    1. Open Control Panel and go to Network Sharing Center


    1. Click on Change advanced sharing settings


    1. Expand the Profile


    1. In Network Discovery options, click on Turn on network discovery


    1. Then navigate to Password protected sharing, click on Turn off password protected sharing and Save the changes.


You need to follow the same steps on the other computers where you would like to access QuickBooks Company File via Network Sharing.

In some situations, if you have a Third Party Antivirus or Firewall application such as McAfee, Norton, Webroot etc., you might have to configure the settings according to the manufacturer’s manual and allow the Ports 8019, 56728, 55378-55382 and ensure Windows File sharing is not being blocked.

Still, you are unable to fix Issue after using given solutions, quickly get in touch with our QuickBooks ProAdvisor Support.

Answered on June 26, 2018.

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