Why I am receiving the QuickBooks event log error 4 while updating QuickBooks?

A few days ago, I was running an important report in QuickBooks and I received a pop up that asked me to update the software. Since I was preoccupied with other tasks, I decided to do it later. So, I tried to update it today as I had some free time on my hands. While updating QuickBooks to its latest release, I received the following error message “Event ID error 4: Failed in loading the ConfigEngineBridge library” or “WPR: calling ABORT_CLOSE”. I sought assistance from my IT team and the inhouse bookkeeper but even they couldn’t figure out How to get rid of QuickBooks event log error 4. So, I searched the internet to see if I could find any piece of information that would help me Fix QuickBooks event log error 4. I am very particular about keeping the things up to date when it comes to my business and I do not want to lose any data at any cost because of a computer software. Can anybody assist me in resolving this issue Asap?

Asked on June 7, 2019 in Error Messages.
1 Answer(s)

Greetings, thank you for reaching out to our community regarding this issue. Now, before I start providing you with any insight about this issue, I would like to clarify that the software releases are very important for any computer software and I am glad to know that you keep the things up to date around you. However, there are numerous reasons that can lead to your QuickBooks crashing and the QuickBooks event log error 4 error message appearing on your system.

The following are some of the reasons that can cause QuickBooks event log error 4 to occur on your system:

    • The first and most common reason for this error is Corrupted registry files of the Windows that you are operating in. Windows Registry is a very important component of Windows that helps the software to run without problems.


    • It is very likely that your Windows is corrupted with Infections and viruses and that is why QuickBooks is unable to update.


    • It could also be possible that the security program like Norton, MacAfee or Avast has deleted some of the important files related to QuickBooks or its Firewall is blocking the software to update itself.


To know the procedure that will help you get rid of the aforementioned error, visit the following article: How to Fix QuickBooks Event log Error 4.

If the QuickBooks event log error 4 still persists even after you have performed all the steps accurately, then you need to get in touch with a cross trained technician who is experienced in handling both Windows and QuickBooks related issues. I would recommend that you contact a Certified QuickBooks ProAdvisor at 1-888-660-0582 to receive competent technical support.

Answered on June 8, 2019.

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