I keep getting QuickBooks error code -6123.

I just upgraded to QuickBooks Desktop 2019. I am unable to login to QuickBooks.  I keep getting QuickBooks error code -6123.

1 Answer(s)

Hello there Susan.

Thank you for posting on our QASolved Community Forums. Hope you are doing fine.

QuickBooks Error Code 6123 is a common error that our users complain about. This could occur when your connection to the QuickBooks Company file has been lost. It could happen when you are restoring a backup directly from an external location. It could also happen if you have a damaged Desktop file. There are quite a few solutions to fix this issue including:

  • End all QuickBooks related processes from the Windows Task Manager.
  • Download the QuickBooks File Doctor, and install it. It should help you diagnose and repair the exact issue.
  • Try and manually fix these settings. These steps are different for both Single-user and multi-user environments.
  • Perform full QuickBooks reinstallation.
  • Verify that you do not have any data damage among your files.

I hope that the above steps solved your issue. If you would like to know more or are unable to perform any of the above solutions well, you are welcome to contact our QuickBooks Error Support Number. They should help you fix it.


Answered on December 8, 2018.

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