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Wave Support

Get Expert Help and Guidance with Wave Support

Wave Helpdesk - Get In Touch

Welcome to our Wave Customer Service! We are here to help you at every stage, regardless of your experience level. With our extensive resources and committed professional team, you can maximize Wave’s potential from account setup to advanced feature skills. Together, let’s begin your financial success journey!

Customer Care Helpline

Phone: +1-855-875-1223
Hours: Monday-Friday, 9:00 AM – 5:00 PM (Your Time Zone)

Live Chat Helpdesk

Our live chat helpdesk is available during business hours for real-time assistance. Click the "Live Chat" button to connect with our Wave Experts.

Email Assistance

Email: [email protected]
We will get back to you within 24-48 hours of asking your query

The Wave Assistance Services We Provide

System Downtime

Wave Setup and Installation

To ensure an effortless implementation and the best possible use of Wave software, we provide your businesses with comprehensive setup and installation assistance.

User Training

Training and Guidance

With the help of professional assistance and services, we help your businesses maximize productivity by mastering the features of Wave software.

Troubleshooting and Issue Resolution

Our customer service is unique at problem-solving and troubleshooting, offering quick fixes that guarantee you uninterrupted operation and reduce business interruptions.

qb payroll assistance

Invoicing and Billing

We provide knowledgeable assistance for billing and invoicing requirements, guaranteeing easy transactions, addressing problems, and business financial operations.


Financial Reporting & Analysis

Our services assist with financial reporting and analysis, enabling businesses to obtain insightful information, make wise decisions, and successfully spur growth.

Configuration and Customization

Customized Solutions & Integration

Our Wave services provide specialized solutions, and integration assistance to boost efficiency. This ensures the smooth integration of customized features for your business.

Get Instant Help With Various Wave Products


Wave Accounting

Wave Accounting provides free and easy-to-use accounting software to help small businesses, independent contractors, and entrepreneurs effectively manage their finances. Feel free to reach out to us for any assistance you require in this sector.


Wave Payroll

This product provides a simple setup, automated tax calculations, direct deposits, and compliance with both state and federal regulations, and it smoothens payroll processing for small businesses. If you need any help with this, you can contact our experts.


Wave Advisors

Wave Advisors provides knowledgeable financial advice and assistance to assist small business owners in making wise decisions and achieving their financial objectives. For any help required, you can reach out to our experts for better assistance.


Wave Invoicing

With its customizable templates, automated reminders, and safe online payment options, it makes the billing process easier for small businesses and guarantees timely payment collection. Feel free to reach out to us for any assistance you require in this sector.


Wave Payments

For businesses, Wave Payments smoothens online payment processing with secure transactions, quick payouts, and invoicing integration for easier financial management. If you need any help with this, you can contact our experts.


Wave Money

Wave Money has features like online banking, expense tracking, and receipt scanning. It smoothens business finances and provides a practical way to keep track of spending and transactions. For any help required, you can reach out to our experts for better assistance.

How Is Our Wave Customer
Service Different from Others?


Our professional expertise delivers specialized knowledge, customized solutions, and assistance for better user support, making our FreshBooks customer service stand out.

Committed Assistance

We are committed to providing our clients with individualized guidance, prompt responses, and direct assistance. This approach builds lasting relationships and increases customer satisfaction.

Customized Solutions

We help you with solutions that provide detailed assistance to meet the requirements of every customer, guaranteeing the successful resolution of every issue.

Strategic Partnership

We strategically partner with businesses by building their relationships, offering guidance, and coordinating support with long-term business goals to achieve mutual success.

Value-Driven Approach

We guarantee client happiness and business success, and we place a strong emphasis on delivering measurable benefits, solutions, and enhancements with our value-driven approach.

Proactive Issue Resolution

To ensure easy operations and minimal disruptions, our team helps you actively identify and address potential problems before they have an impact on your business’s accounting process.

Process We Follow for Consulting Your Queries


Initial Consultation

Initial Assessment Firstly we go through the initial assessment phase which involves reviewing the submitted queries to understand their scope, urgency, and complexity.


Strategy Development

We develop strategies to create organized plans to address your questions quickly and utilize resources to ensure you get the best solutions for your issues.



To properly answer your questions, we carry out planned solutions and make the required adjustments or configurations within Wave.


Monitoring and Assistance

Monitoring involves overseeing solutions that must be put into practice. We offer constant guidance and assistance to ensure query resolution and customer satisfaction.

Common Errors Of Wave

Error Code 500:

Occur while accessing various features of Wave

Error Code 403:

Occurs while performing actions without certain permissions

Error Code 504:

Occurs when the server is taking too long to respond

Error Code 522:

Connection Timeout error

Error Code 8504:

Connectivity Error (Sage HR).

Error Code 404:

Occurs when the user is opening a page that doesn't exist

Error Code 502:

When there is an issue between Wave Servers

Error Code 401:

Unauthorized Access Error

Error Code 503:

Service Unavailable Error due to maintenance

Explore Wave Features and Functionalities

Accounting Software

Wave offers accounting software for small businesses that makes managing invoices, expenses, and reports easier. It is free and easy to use and effectively smoothens financial tasks for your business.

Invoicing Software

Invoicing in Wave includes secure payment options, automated reminders, and customizable templates, making the billing process simpler for small businesses to expand.

Wave App

Its mobile app allows you to handle your money from anywhere you want to. It ensures easy financial management with features like expense tracking, receipt scanning, and invoicing.

Mobile Receipts

By taking pictures of the receipts with your phone, you can easily keep track of your spending. It makes expense management easier while guaranteeing accuracy in financial tracking.

Payroll Software

Businesses can automate payroll procedures, manage employee payments, and tax calculations, and comply with this feature. This smoothens HR duties and ensures accurate and timely payroll processing.

Wave Advisors

Expert bookkeeping and accounting services are provided by Wave Advisors specifically for small businesses. They assist companies in achieving their objectives by offering tailored financial advice, tax assistance, and guidance.

Bank Payments

This feature allows you to send and receive money straight from your bank accounts and makes transactions much easier. It also guarantees convenience and security in money transfers.

Recurring Billing

Recurring billing saves time and guarantees steady cash flow by automating periodic billing for subscriptions or services. It smoothens the billing cycles and allows companies to concentrate on their main activities.


Wave's payment processing feature, allows businesses to easily accept credit card payments. It makes payment collection easier with safe transactions and affordable rates, improving cash flow and customer satisfaction.


For small businesses, Wave Accounting is a free accounting program. You can manage bills, create invoices, track income and expenses, and produce financial reports with it. Wave is an online tool that lets you access your data from any location with an internet connection.

By going to their website and using the help center with its FAQs and articles, you can get in touch with Wave customer service. As an alternative, you can email or open a help ticket to get individualized help for your accounting questions.

Accounting, invoicing, billing, payroll processing, expense tracking, online banking, financial reporting, analysis, and integration with external tools for tailored solutions are just a few of the financial services that Wave provides to small businesses.

Yes, anyone can use Wave Accounting for free. It is an affordable option for freelancers and small enterprises, providing basic accounting functions like expense and income tracking, invoicing, and financial reporting.

Wave provides you with extensive help and training, including a community forum for peer-to-peer support, an email help center with articles and FAQs, and a help center with personalized assistance. Wave also offers tutorials and educational materials to assist you in becoming proficient with its software.

Create an account, input your company details, link your bank accounts, personalize your chart of accounts, and begin recording transactions to get Wave Accounting up and running for your company. Wave offers tutorials and step-by-step guides to help you.

A wide range of financial reporting and analysis services are offered by Wave Accounting, including customizable reports like balance sheets, cash flow statements, profit and loss statements, and expense tracking. You can learn important financial insights about your business with these features.

Helpful Guides & Tutorials

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