Disclaimer
QAsolved is an independent accounting, bookkeeping and software consulting firm. We help businesses set up, use, connect and fix many kinds of accounting, payroll and tax software, including QuickBooks, Xero, Sage, FreshBooks, Wave, Quicken and TurboTax. This page explains how we refer to these products and their makers, and what our services are and are not.
We are an independent firm
QAsolved is not affiliated with, endorsed by or sponsored by any of the companies whose software we work with, and we are not an official partner, agent or reseller of any of them unless we say so in writing. We are not the customer support team of any software company.
The phone numbers, live chat and email addresses on this website connect you to QAsolved, not to any software company.
Trademarks
All product and company names mentioned on this website are trademarks or registered trademarks of their respective owners. For example, QuickBooks®, TurboTax® and ProAdvisor are trademarks of Intuit Inc., Xero is a trademark of Xero Limited, and Sage is a trademark of The Sage Group plc.
We use these names in plain text only to identify the software we help our clients with. Their use does not mean that the trademark owners endorse, sponsor or are connected with QAsolved or our services.
Official support, licenses and billing
QAsolved does not sell software, subscriptions or licenses, and we cannot access or change your account, subscription or billing with a software company. For those, and for official product support, please contact the company that makes your software.
Where this website mentions product features, plans or prices, they are for general reference only. They are set by each software company and can change at any time, so please check the company’s own website before you buy.
Certifications
Some members of our team hold certifications issued by software companies, such as the QuickBooks ProAdvisor certification from Intuit. A certification belongs to the person who earned it. It does not make QAsolved a partner of that company or give us any special status with it.
Images and illustrations
The illustrations on this website are original artwork made for QAsolved. They are not screenshots of any company’s software. Where our guides include screenshots, they are there only to show the steps being described.
Information on this website
Our articles and guides are general information to help you use accounting software. They are not accounting, tax, legal or financial advice for your situation. Software changes often, so the steps may differ in your version. Back up your data before you follow any troubleshooting steps, and speak to a qualified professional for advice about your business. QAsolved is not liable for any loss that results from using the information on this website.
Links to other websites
Links to other websites are provided for convenience. We do not control those websites and are not responsible for their content.
Trademark concerns
We respect the rights of trademark owners. If you own a trademark and believe that content on this website uses it improperly, please email [email protected] with the page address and a short description of your concern. We review every request and will correct or remove content where appropriate.