Are you encountering problems related to the “QuickBooks Won’t Open or Doesn’t Start Error,” “has stopped functioning,” “stuck on the loading screen,” or “not responding”? No need to worry! Peruse this straightforward guide for resolving QuickBooks won’t open errors and starting QuickBooks in safe mode.
In QuickBooks, users often encounter issues, and one of these issues is the inability to open or launch the QuickBooks software. To rectify this problem, you must first identify the root cause.
In this article, you’ll find a list of root causes to help you pinpoint the issue. Once you identify the reason, you can choose the appropriate solution. If you need help determining which solution to use, start by utilizing the QuickBooks Tool Hub, which can effectively address QuickBooks Desktop Doesn’t Start or Won’t Open Errors.
Overview – QuickBooks Won’t Open Issue
Are you wondering what does the QuickBooks “Won’t Open” Error Mean? The QuickBooks “won’t open” error occurs when users are unable to launch QuickBooks after a software update. This problem restricts access to company files, preventing QuickBooks from starting altogether. The inability to access the QuickBooks application, company files, and other features significantly impacts a user’s productivity, including tasks such as taxation, invoicing, and daily operations. Consequently, it’s essential to promptly address and resolve the QuickBooks “not opening” issue.
Causes of QuickBooks Won’t Open or Doesn’t Start Error
When users attempt to launch the QuickBooks Desktop software or a company file but encounter issues such as the program failing to start or open, it’s essential to identify the reasons to apply suitable solutions for QuickBooks Desktop Doesn’t Start or Won’t Open Errors. The following reasons are noteworthy:
1. Hard disk damage.
2. Outdated Windows operating system.
3. Corrupted .ini files.
4. Excessively long company name.
5. Improper QuickBooks Desktop software installation.
6. Outdated QuickBooks version.
7. Issues with the company file.
8. Insufficient Windows user privileges or other problems.
Symptoms of QuickBooks Won’t Open or Doesn’t Start Error
Several symptoms manifest when encountering the error:
1. QuickBooks Desktop freezes.
2. Sluggish performance of the Windows operating system due to an outdated version.
3. Frequent system hangs.
4. Slow response to user inputs.
5. Inability to open the QB company file.
6. Improper software installation.
What Causes QuickBooks Not to Open?
The QuickBooks not opening issue can be attributed to several factors, including:
1. Hard disk corruption.
2. Overly long company name.
3. Outdated operating system.
4. Incorrect QuickBooks Desktop installation.
5. Missing or damaged QBWUSER.INI file.
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Steps to Resolve QuickBooks Won’t Open or Doesn’t Start Error
Users can follow the steps below to troubleshoot QuickBooks Desktop Doesn’t Start or Won’t Open Errors.
Solution 1: Fix QuickBooks Desktop Installation
To repair QuickBooks Desktop’s installation and fix issues caused by damaged files, follow these steps:
1. Create a backup of your company file.
2. Restart your system.
3. Open the Control Panel from the Start menu.
4. In the Control Panel window, click on “Programs and Features” and then “Programs.”
5. Locate the QuickBooks program in the list of installed programs.
6. Right-click on QuickBooks and select “Uninstall/Change.”
7. Click “Continue,” followed by “Next.”
8. Choose “Repair” to initiate the repair process and click “Next.”
9. Wait for the repair process to complete, and then click “Finish.”
10. Update QuickBooks to the latest available release.
Solution 2: Download and Use QuickBooks Tool Hub
Download the QuickBooks Tool Hub, a helpful tool for resolving common QuickBooks errors:
1. Close QuickBooks.
2. Download the latest version of QuickBooks Tool Hub.
3. Run the downloaded QuickBooksToolHub.exe file.
4. Follow the installation instructions and terms and conditions.
5. After installation, open the QuickBooks Tool Hub from your desktop.
Solution 3: Locate and Close QBW32.exe Process
Terminate the QuickBooks process by closing QBW32.EXE:
1. Right-click on the Windows taskbar. Select “Start Task Manager.”
2. Click on the “Processes” tab and sort the processes by clicking on the header.
3. Locate and select QBW32.EXE, then choose “End Process.”
Solution 4: Rename the QBWUSER.ini File
Fix the QuickBooks Desktop Won’t Open issue by renaming the QBWUSER.ini file:
1. Enable hidden folders and files.
2. Right-click on “QBWUSER.ini.file” and select “Rename,” appending “.old” to the file name.
3. Rename “ecm. file” to something else, and if QuickBooks works afterward, the problem is resolved.
Solution 5: Use Quick Fix My Program
Run Quick Fix My Program to address the QuickBooks Desktop won’t open error:
1. Download the QuickBooks Tool Hub.
2. Close QuickBooks.
3. Install the QuickBooks Tool Hub.
4. Run Quick Fix My Program to scan and fix QuickBooks issues.
5. Start QuickBooks and open the data file to check for errors.
Solution 6: Run the QuickBooks Install Diagnostic Tool
Use the QuickBooks Install Diagnostic Tool to check for installation issues:
1. Close QuickBooks.
2. Download the QuickBooks Tool Hub.
3. Install the QuickBooks Tool Hub.
4. Run it as an administrator.
5. Select “Installation Issues” followed by “QuickBooks Install Diagnostic Tool.”
6. Let the tool diagnose QuickBooks and its files.
7. Restart your system.
8. Open QuickBooks and check for problems in the company file.
Must Read:- QuickBooks Tool Hub
Solution 7: Do a Clean Installation of QuickBooks
The Clean Install Tool aids in renaming older QuickBooks folders within your system. When you reinstall QuickBooks and run it, it creates new folders automatically, resolving any issues. After renaming the folder, you need to uninstall and then reinstall QuickBooks Desktop on your system. Follow these steps:
Uninstall QuickBooks Desktop:
1. Navigate to your Windows Desktop.
2. Open the Control Panel.
3. Click on “Programs” or “Programs and Features.”
4. In the list of installed programs in your Windows system, locate QuickBooks software.
5. Right-click on it and select the “Uninstall/Change” option.
6. The uninstall wizard will open.
7. Follow the uninstallation process to remove QuickBooks Desktop completely.
8. Once the uninstallation is complete, proceed to the reinstallation.
Reinstall QuickBooks Desktop:
1. After uninstalling, reinstall QuickBooks Desktop on your Windows system.
2. Locate the downloaded file on your system where you saved it. Then double-click on the installer file with a .exe extension.
3. The installation wizard will open to guide you through the proper installation of QuickBooks Desktop.
4. Step by step follow the on-screen instructions.
5. After following all the instructions, click the “Finish” button to complete the installation.
6. You have now successfully reinstalled QuickBooks Desktop on your system.
7. Try opening QuickBooks and accessing the company file to check for any errors.
Solution 8: Disable the QuickBooks Desktop Application
To resolve issues with QuickBooks Company File, follow these steps:
1. Open QuickBooks with the “No company open” window by holding the Ctrl key.
2. Right-click the QuickBooks icon, select “Run as Administrator,” and wait for the “No company file open” window.
3. Release the Ctrl key.
4. Select a company file, click “Open,” and you’re done.
Solution 9: Create a New User Admin
Consider creating a new administrator account as there might be issues with the previous user account. You can try using QuickBooks in a fresh user account with full administrative privileges. Follow these steps:
1. To create a local account, press and hold the Windows + I keys simultaneously on your keyboard.
2. Access the Windows 10 settings in your system.
3. Click on “Accounts.”
4. Navigate to the “Other People” or “Family” section.
5. Choose the “Add Someone else to the computer” option.
6. If it asks for an email address, simply select the option “I don’t have this person’s sign-in information.”
7. You will see the option to “Add a user without a Microsoft account,” so click on it.
8. Create new credentials, including a username and password.
9. Click the “Next” button to proceed.
10. Ensure that this new account is created as a local Administrator.
11. Select the newly created local account in the account settings.
12. Click on the “Change account type” option.
13. Change the account type from Standard User to Administrator.
14. Click “OK” to confirm.
15. Restart QuickBooks Desktop and open the company file to check for errors.
In conclusion, you have learned how to resolve QuickBooks Desktop Doesn’t Start or Won’t Open Errors. These are the top solutions to address the issue. It’s essential to identify the cause before choosing the appropriate solution.
Frequently Asked Questions (FAQs)
Q: What should I do if I encounter the “Files in use” error while repairing QuickBooks Desktop to fix the “Doesn’t Start or Won’t Open” error?
If you receive a “Files in use” error message while repairing QuickBooks, follow these steps:
- Click the “Ignore” button in the error message box.
- Click “OK” if prompted to restart your computer.
- If the “Ignore” button is not visible, click “Close” and proceed with the repair process.
Q: How can I restart or reboot the computer after applying the solution to fix the “Doesn’t Start or Won’t Open” error in QuickBooks?
To restart your system after applying the solution steps, follow these steps:
- Access the Windows Start menu.
- Click the “Power” button.
- Select “Restart.”
Your computer will shut down and automatically restart. Wait for the process to complete.
Q: How can I manually rename the .ini file to resolve the “Doesn’t Start or Won’t Open” error in QuickBooks Desktop?
To manually rename the .ini file to address the “Doesn’t Start or Won’t Open” error in QuickBooks Desktop, follow these steps:
- Go to the QuickBooks folder containing .ini files.
- Locate the .ini file you wish to rename.
- Right-click the file and choose “Rename.”
- Add “.old” to the end of the file name.
- Press Enter to save the changes.
Repeat these steps for all .ini files in the folder.
Q: Does using the latest version of QuickBooks help prevent such errors?
Yes, using the most up-to-date version of QuickBooks is recommended by software experts. The latest version is equipped with advanced tools and features that can help prevent such errors.
Q: Which factor leads to the QuickBooks not starting problem, hard drive corruption, or program file damage?
Both program file damage and hard drive corruption can lead to the common problem of QuickBooks not starting.
Q: Does the “QuickBooks won’t start” problem result in any business complications?
Yes, the “QuickBooks won’t start” problem can disrupt business processes and have a significant impact on the organization.