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How to Fix QuickBooks Unrecoverable Error?

QuickBooks Unrecoverable Error

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Facing QuickBooks unrecoverable errors? For small businesses and freelancers, QuickBooks is an invaluable tool, streamlining financial management and providing ease of use. Nevertheless, like any software, QuickBooks can encounter errors, and one of the most common and frustrating ones is the “Unrecoverable Error.” In this comprehensive guide, we’ll delve into the details of QuickBooks Unrecoverable Errors, why they occur, and provide you with a step-by-step guide to resolving them.

Understanding QuickBooks Unrecoverable Error

The QuickBooks Unrecoverable Error is a menacing pop-up message that can disrupt your workflow when you attempt to open the application. It can strike unexpectedly, causing confusion and frustration. To gain insights into the specific nature of the error, you should examine the code that appears at the bottom left of the error message box. Identifying this code is essential for understanding the root cause. You can seek assistance through various online QuickBooks help guides or the QuickBooks ProAdvisor help forum to decode these error codes.

Common Unrecoverable Errors in QuickBooks

Here are some common causes of QuickBooks desktop unrecoverable errors along with potential error codes, although these codes can vary due to the random nature of errors:

13730 8463119758 6384702457 79428
20888 4117100227 5500800000 14775
15563 1389013824 7558200551 46274
00000 1520420103 3302331197 00540
14070 4385112565 3072816059 98709
14070 4768800000 2412819062 00238

Situations in Which you may Encounter QuickBooks Unrecoverable Error

Unrecoverable errors can occur in various scenarios, including:

  • Attempting to open a business file
  • Ending a corporate filing
  • Closing all open windows in a business file
  • Creating a backup
  • Creating a business file
  • Generating a Portable Document Format (PDF)
  • Obtaining a payroll update
  • Opening various windows in QuickBooks (Home Page, Company Snapshot, Reports, Transaction)
  • Executing Verify or Rebuild
  • Saving a transaction
  • Processing payroll distribution via Direct Deposit
  • Using the “Open Previous Company” feature

Symptoms of QuickBooks Unrecoverable Error

Understanding the symptoms of QuickBooks Unrecoverable Errors is crucial for swift identification and problem resolution. Common symptoms include:

  • QuickBooks Desktop window crashes.
  • Immediate crashes upon opening QuickBooks Desktop.
  • Slow update progress or updates taking an extended period.
  • Disruption of user access to QuickBooks Desktop, resulting in an inability to save transactions.
  • Failure to receive QuickBooks Desktop software upgrades.
  • Crashes during specific tasks.
  • Inaccessibility of saved transactions in the company file.

Methods for Resolving QuickBooks Desktop Unrecoverable Error

To resolve QuickBooks Desktop Unrecoverable Error, consider the following methods:

Method 1: Prevent QuickBooks from Launching All Windows at Startup

One way to mitigate this issue is to prevent QuickBooks from launching all windows at startup. Follow these steps:

1. Hold down the Alt key while double-clicking the QuickBooks program icon.

2. Release the Alt key when prompted for your user password, enter your password, and click OK.

3. After the application opens, click the Alt key again to turn it off.

Method 2: Launch a Sample File

If you still encounter errors when opening your business file, try the following:

1. Hold down the Ctrl key while double-clicking the QuickBooks application icon.

2. Continue holding the Ctrl key until the software displays the message “No Company Open.” Click the “Open a Sample File” button and select one of the sample files to open.

Method 3: Save a Copy of the Business File to Your Desktop

Try changing the location of the corporate file you want to access. Here’s how:

1. Open the folder containing your business file and locate the QBW File.

2. Copy and save the file to your computer’s desktop.

3. Launch QuickBooks while holding down the Ctrl key until the application displays the message “No Company Open.”

4. Click “Open” and select the file you copied to your desktop.

Method 4: Utilize Auto Data Recovery

1. Use the Auto Data Recovery option to restore the company file.

Method 5: Investigate the QuickBooks Application

If the above options don’t work, attempt debugging the QuickBooks program.

1. Run Reboot.exe to re-register QuickBooks objects in Windows.

2. Manually repair the Microsoft .NET file framework installed on your machine.

3. Reinstall QuickBooks from scratch.

4. Use the QuickBooks Component Repair Tool to fix broken files and components.

Method 6: Update QuickBooks

Update QuickBooks to the latest version to resolve unrecoverable file issues. Follow these steps:

1. Hold down Ctrl while opening QuickBooks.

2. Click “Help” and select “QuickBooks Update.”

3. Click “Update Now” on the “Update QuickBooks” page and choose the “New Features” option.

4. Select “Get Updates,” exit the program after the update, and check for the error’s persistence.

Remember to choose the method that best suits your situation. If you continue to experience issues, consider reaching out to the QAsolved team for assistance.

Get our expert Quickbooks ProAdvisor on call
to resolve your query in no-time.

Method 7: Troubleshooting with Sample Company Files

Opening a sample company file can help determine if the issue is related to your specific company file or QuickBooks itself. Follow these steps to successfully open a sample company file:

1. If you can open the sample company file, it suggests that your company file or its folder might be damaged. In such cases, consider copying the file to a different location.

2. You can also try using a recent backup or the Auto Data Recovery tool to restore the file if the issue persists.

3. If the problem still persists, proceed to the following steps.

Steps to Open a Sample File:

  • From the “No company open” window, select the “Open a sample file” option.
  • Choose any sample file from the list.

Steps to Copy the Company File to a Different Location:

Copying and opening the company file from a different location can help identify if the folder containing the company file is damaged or if it exceeds file system path limitations. If the issue persists even after moving the file, it suggests issues with either the company file or the QuickBooks installation.

Here’s how to open the company file from a different location:

  • Right-click anywhere on your desktop and select “New” and then “Folder.”
  • Name the folder as “QBTEST.”
  • Right-click the company file and choose “Copy.”
  • Paste the company file into the “QBTEST” folder created earlier.
  • Finally, open the company file from the “QBTEST” folder.

Method 8: Creating a New Windows Administrator Account

1. On Windows 10:

  • Click on the Start menu, then navigate to “Settings” and select “Accounts.”
  • Under “Family and other users,” click on “Add someone else to this computer” under “Other users.”
  • Choose “I do not have this person’s sign-in information” and click “Add a user without a Microsoft Account.
  • Enter the new account’s name and select “Finish.”
  • Set a password for the new account for security.
  • Select the newly created account and choose “Account type.”
  • Set the account type to “Administrator” and click “OK.”

2. On Windows 8.1:

  • Open the Run window by pressing Windows + R keys.
  • Type “Control panel” and select “OK.”
  • Navigate to “User accounts,” then “Manage another account,” “Other accounts,” and “Add an account.”
  • Choose “Sign in without a Microsoft account” and select “Local account.”
  • Enter the username, password, and password hint, then select “Next.”
  • In the “Manage other accounts” window, choose the newly created account, then click “Edit.”
  • Select the “Admin” option and click “OK.”

3. On Windows 8 and 7:

  • Open the Run window by pressing Windows + R keys.
  • Enter “Control Panel” and select “OK.”
  • Navigate to “User accounts” and then “Manage another account.
  • Select “Create new account” and enter the name of the new account.
  • Choose “Administrator” as the account type and click “Create account.”

4. On Windows Servers (2012):

  • Open the Database server manager.
  • Click on “Tools” and select “Computer management.”
  • Expand “Local users and groups,” then choose “Groups.”
  • Double-click on “Admin groups” and open the “admin properties” window.
  • Click “Add.”
  • In the “Select Item” window, enter the account name you want to add to the local admin groups and click “OK.”

5. On Windows Small Business Server 2011 and 2008/R2:

  • Run the Windows SBS 2011/2008 console.
  • Choose “Users and Groups.”
  • Select “Users.”
  • Add a new user account using the “Add a New User Account” wizard, providing necessary details and a password that meets complexity requirements.

Follow these steps to create a new Windows admin account, which can help resolve certain QuickBooks issues.

What is the Unrecoverable Error when Opening a QuickBooks Desktop File on a Workstation?

If you encounter an unrecoverable error while opening a company file saved over the network on a workstation, you may need to follow specific troubleshooting procedures. One common reason for this error is if the QBCF Monitor Service is running on a computer that isn’t hosting the company file.

Solution 1: Run the Quick Fix My Program from the QuickBooks Tools Hub

Follow these steps to run the Quick Fix My Program from the QuickBooks Tools Hub:

Step 1: Download and Install the QuickBooks Tools Hub

The QuickBooks Tool Hub is a valuable resource for resolving common errors in QuickBooks. To make the best use of this tool, ensure that QuickBooks is closed. It is recommended to use the Tool Hub on a Windows 10, 64-bit system for an optimal experience.

1. Begin by closing QuickBooks.

2. Download the most recent version of the QuickBooks Tool Hub (version and save the file in a location that is easily accessible, such as your Downloads folder or Windows desktop. If you have already installed the Tool Hub and need to check its version, go to the Home tab, and you’ll find version information at the bottom.

3. Open the downloaded file (QuickBooksToolHub.exe).

4. Follow the on-screen instructions to install the tool and accept the terms and conditions.

5. Once the installation is complete, double-click the tool hub icon on your Windows Desktop. If you can’t locate the icon, you can search for “QuickBooks Tool Hub” in the Windows search bar and select the application.

Step 2: Run Quick Fix My Program

1. Within the QuickBooks Tools Hub, choose “Program Issues.”

2. Select “Fast Repair My Software.”

3. Start QuickBooks Desktop and open your data file.

Step 3: Prevent QBCF Monitor Service from Restarting on the Workstation

1. Press the Windows key + R on your keyboard to open the Run window.

2. Enter “services.msc” and click OK.

3. Double-click “QBCFMonitorService” at the bottom of the list to access its properties.

4. Choose “Disabled” for the startup type.

5. Click “Apply” and then “OK” to save the changes.

Solution 2: QuickBooks Desktop Troubleshooting Guide

Step 1: QuickBooks Desktop Repair

1. Begin by accessing the Reboot.exe tool to re-register QB objects in Windows.

2. Next, perform a manual repair of the installed Microsoft .NET framework.

3. Once the framework repair is completed, proceed to reinstall QuickBooks Desktop on your device. It is advisable to update the software to the latest available version.

4. Now, initiate the QuickBooks Component Repair Tool to fix any damaged files and components.

Step 2: Utilize the QuickBooks Program Diagnostic Tool from the Tools Hub

1. Start by repairing the QuickBooks software.

2. Download and run the QuickBooks Install Diagnostic Tool.

3. Afterward, reinstall QuickBooks using a clean installation.

4. Manually repair Microsoft components. If you are not comfortable performing these actions, it’s recommended to consult with an IT specialist or contact Microsoft support for assistance.

  • Fix or reinstall Microsoft .NET framework.
  • Fix Microsoft MSXML.
  • Uninstall or reinstall Microsoft Visual C++.
  • Run the reboot.exe file.

This comprehensive guide should help resolve any QuickBooks Desktop issues you may encounter.

Fix QuickBooks Unrecoverable Error when Performing a Bank Reconciliation or Select a Transaction for Reconciliation

To resolve a QuickBooks Unrecoverable Error encountered during bank reconciliation or when selecting a transaction for reconciliation, especially when QuickBooks Desktop crashes due to issues with opening a PDF file using an older version of Adobe Reader or Adobe Acrobat, consider the following solutions. Different error codes may be encountered, so it’s essential to address the issue. This problem may occur in the following scenarios:

1. If you have Adobe Reader versions 10.0, 9.0, or 8.0 installed with the “Display PDF in Browser” preference selected.

2. Adobe 11.0 (XI) and later versions do not have the option to display PDFs in the browser, which can resolve the problem.

Keep in mind that if you already own Adobe Acrobat versions 10.0, 9.0, or 8.0, you only need to update to the latest version. Adobe Reader is free, whereas Acrobat is a paid program that requires purchasing a new version. You can skip the first solution if you don’t want to update your Adobe Acrobat version.

Solution 1: Update Adobe Reader to the Latest Version

1. Open Adobe Reader and select “Help” and then “About Adobe Reader.”

2. If you have versions 8.0, 9.0, or 10.0, you can upgrade by downloading Adobe Reader 11.0 from the official website.

3. Follow the installation instructions for Adobe Reader 11.0 and then restart your computer after updating to the latest version. Attempt to view the previous bank reconciliation report.

Solution 2: Change the Display PDF in Browser Preference (Applicable to Adobe 10.0, 9.0, and 8.0)

1. Open the Windows start menu and select “Programs” or “All Programs” to display a list of installed programs.

2. Choose “Adobe Reader” or “Acrobat.”

3. Note that Adobe XI (11.0) and later versions do not display PDFs in the browser by default, making updating necessary for resolving the problem if you are using an older version.

4. Select “Edit” and “Preferences” to continue.

5. In the “Preferences” box, select “Internet” from the list of categories.

6. Under “Web browser options,” clear the checkbox for “Display PDF in the browser.”

7. Finally, click the “OK” button to complete the process.

Fixing QuickBooks Unrecoverable Error While Importing Accountant’s Changes

If you encounter an Unrecoverable Error when importing accountant changes into a client’s company file, you may see various error codes such as “Unrecoverable Error 00000 16133” or “Unrecoverable Error 00000 31901.” Here are potential solutions:

Solution 1: Carry On with the Import Process

1. Choose “Send” if the issue appears.

2. Click “OK” and continue with the import.

3. You can manually enter the changes from the list, ensuring the import process is completed.

Solution 2: Verify Data and Recreate the Change File

1. Restore recent backups or the backup created during the accountant’s changes import.

2. Verify and rebuild data in the client’s file.

3. Update QuickBooks Desktop to the latest version.

4. Recreate the change file in the accountant’s copy of QuickBooks.

Solution 3: Unrestrict Changes

1. Remove the Accountant’s copy restriction in the client’s file.

2. Follow data damage resolution procedures.

3. Create an accountant’s copy to re-import the changes.

Also Read:- How to Create and Import QuickBooks Accountant’s Copy?

Resolving QuickBooks Unrecoverable Error While Exporting to Excel

Errors while exporting to Excel can be frustrating, but solutions are available. Try the following methods:

Solution 1: Update QuickBooks to the Latest Version

Ensure your QuickBooks is up to date, as new versions often address various bugs, including Unrecoverable Errors. To update:

1. Run QuickBooks Desktop as an administrator.

2. While launching, hold down the Ctrl key.

3. Access the Help menu, choose “Update QuickBooks Desktop,” and select “Update Now.”

4. After the update, restart your computer and check if the error is resolved.

Solution 2: Use the Auto Data Recovery Tool

Utilize the Auto Data Recovery tool to recover damaged company files. Follow the steps outlined earlier in the guide to restore your data effectively.

Also Read:- How to Fix QuickBooks Unable To Export To Excel Error?


QuickBooks Unrecoverable Errors can be vexing, but with the right approach, they can be resolved. This guide provides you with comprehensive insight into these errors, their causes, and practical solutions. By addressing these errors promptly and effectively, you can ensure your financial data’s integrity, maintain a smooth workflow, and boost overall efficiency in your business or freelance endeavors. Remember that the QuickBooks support community and professional help are always available for more complex issues.

If you encounter further issues, reach out to the QuickBooks support team for round-the-clock assistance through live chat or contact us at +1-855-875-1223.

Frequently Asked Questions (FAQs)

What Causes the Unrecoverable Error QuickBooks?

QuickBooks Unrecoverable Errors result from various factors, including incorrect software installation, incomplete updates, and data corruption, causing the application to encounter issues while opening or performing specific tasks.

What does QuickBooks Unrecoverable Error mean?

A QuickBooks Unrecoverable Error is a disruptive pop-up message that appears when using QuickBooks, signifying a critical issue that prevents normal program functioning. It can be triggered by multiple scenarios, resulting in a loss of access or functionality.

What is an Unrecoverable Error? 

An unrecoverable error is a software or system error that cannot be resolved by typical recovery methods, necessitating specific troubleshooting or technical assistance to address the issue.

How do I Fix Errors in QuickBooks?

To fix errors in QuickBooks, first identify the specific error code or problem. Then, refer to online resources, such as QuickBooks help guides or forums, or consider solutions provided within the software. More complex issues may require professional support or advanced troubleshooting.

About The Author

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Editorial Team

At QAsolved, we are a team of skilled professionals dedicated to delivering unparalleled accounting and bookkeeping services. With backgrounds in finance and technology, our collaborative efforts focus on providing practical solutions and guidance. Our services are tailored for a range of businesses, covering advisory, CFO services, bookkeeping, and financial systems consulting. QAsolved is an award-winning consulting firm and Intuit’s #1 QuickBooks Reseller Partner. We offer comprehensive QuickBooks services, including consulting, integration, migration, maintenance, data conversion, training, and support, among other services. Over the years, we have assisted over 30K customers across various industries with their Intuit products.

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