How to Fix Quicken Won’t Download or Update Bank Transactions?

By Editorial Team
/ Updated On: July 12, 2022

Table of Contents

Quicken is a well-known software that manages all your finances and budget. Quicken won’t download bank transactions is one of the major issues faced by users nowadays. There can be many reasons behind this problem such as bank issues, poor or no internet connection, server issues etc.

Let’s start with the potential causes of Quicken won’t download transactions as it will help you resolve the issue easily. Further, we have simplifies the steps so that you can fix the issue effortlessly.

Reasons Behind Quicken Won’t Download or Update Bank Transactions

No Internet Connection

Make sure that you have an active Internet connection. Verify it by accessing Google or any other web browser. If you are able to open the sites without any hassle, then there is no problem with your internet.

Financial Institution Servers Offline

If you are facing the issue “Quicken not downloading transactions”, then check out for the financial institution from which you are trying to download it. Go through the notifications and email as well. You have to wait for some time until the download is complete.

Bank Issues

In certain cases, Quicken won’t download bank transactions because they are not cleared by the bank for example: check. The bank might have marked it as pending, so the transaction won’t download until it’s passed by the bank.

Missing Quicken Entries

Go through your Quicken data as in certain instances, you might find a missing transaction which was previously deleted. Quicken won’t re-download the deleted transactions on its own, therefore you have to re-enter them manually.

You May Also Read: How to Fix Quicken Error CC-501?

Steps to Fix Quicken Won’t Download Bank Transactions

Step 1: Make sure you have the latest release of Quicken

First of all, open Quicken, then go to Help and click on Check for Updates.
If your Quicken is not up to date then you will receive a notification to install the current version.
Click Yes to start the installation.

Step 2: Refresh your account details

Firstly, go to account bar and click on the account facing this error.
Now, on the top right icon, click on Update Now (Ctrl+Alt+U).
Next, enter your bank’s password and click on Update Now.

Step 3: Validate and Repair the Quicken file

Go to File, then select File Operations and then Validate and Repair.
Check the Validate File box and then click on Ok.
After that, Quicken will start validating your file.
Once the process is completed, you will find a DATA_LOG notepad.

Step 4: Deactivate and Reactivate your account

Follow the steps given below to deactivate the account:

Firstly, go to Tools then go to Account List (Ctrl+A).
Now, click on Edit for which quicken not downloading transactions.
Choose the Online Services tab, then click on Deactivate and Ok.

For reactivating the account, follow these steps:

Go to Tools then go to Account List (Ctrl+A).
Now, click on Edit for the account you have deactivated.
Choose the Online Services tab and then click on Set up Now.
You will be prompted to a screen where you need to enter your bank’s username and password.
After that, click on Connect.
Quicken will display your account details, ensure that you LINK your account rather than adding it.
Lastly, click on Next.

Step 5: Make a new Quicken file

Now, you have to make a new Quicken file to make sure that your account is being downloaded in it. If the download is done in a new file then it indicates that the old or primary Quicken file has got corrupted.

The first step is, go to File then select New Quicken File.
Click Ok and Save the file with an identifiable name.
Then enter your Quicken ID & Password when prompted.
Click on Sign in, then you will get a 6-digit code on your phone to verify your Quicken account.
Enter the code and click on Next.
Quicken will ask to sync your mobile. If yes, then select Use Mobile and if not then select Don’t use Mobile.
Click on Next and then click on Add Account.
Now, select the type of account and choose your bank from the list.
Finally, enter the Username & Password and click on connect.

The above steps will help you resolve Quicken won’t download bank transactions, you just need to follow them in the correct order. If you still face any difficulty or need any kind of assistance, speak to our experts. Just dial our Quicken Support Number for instant help.