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Easy Ways to Resolve QuickBooks Status Code Error 3180

QuickBooks Status Code Error 3180

QuickBooks Error 3180 is an issue encountered by users while working with QuickBooks Desktop Point of Sale (POS) and QuickBooks Desktop. This error typically occurs during the process of a Financial Exchange between the two software systems. Understanding the nature and causes of QuickBooks Status Code Error 3180 is essential for effectively troubleshooting and resolving the issue. In this article, we will delve into the possible reasons behind Error 3180 and explore potential solutions to help users address this issue efficiently.

Whenever you get QuickBooks error 3180 the system will display the message i.e.” There was an error when you are saving sales receipt.”

Causes of QuickBooks Status Code Error 3180

The factors contributing to QuickBooks Status Code Error 3180 include:

  • QuickBooks Desktop sales tax item is not associated with any vendor. 
  • The sales tax item in QuickBooks Desktop is not associated with any vendor.
  • The account mapping of the sales tax payable account is incorrect. 
  • Use of the sale tax payable account to create a paid out. 
  • One or more items on receipts have the sales tax payable account selected as the target account.
  • You might utilize a gross sales tax payable account because the goal accounts for several gadgets on receipts.
  • Your antivirus application may trigger this error.
  • Potential damage or corruption in the QuickBooks company file.

Also Read:- How to Resolve QuickBooks Company File Issues?

Symptoms of Quickbooks Error 3180

Below are the symptoms outlined:

  • The user faces difficulty in saving sales receipts.
  • The system becomes unresponsive or responds sluggishly.
  • QuickBooks repeatedly closes automatically.
  • Error message 3180 continuously appears on the screen.

Also Read:- How to Fix QuickBooks Closes Unexpectedly or Keeps Crashing Error?

Solutions to Fix the QuickBooks Status Code Error 3180

Here are the solutions to resolve QuickBooks Error 3180:

Status code: 3180 Status message: There was an error when saving an Employees list, element “Employee, Name”

1. Status code 3180: There was a problem with saving the General Journal Transaction

This occurs if : 

  • There is damage to the voucher.
  • The account mapped to the item(s) was incorrect during the sale processing.
  • The associated account for the item or items is not active.
  • The account is deleted in QuickBooks Desktop.

Recreate the Voucher

  1. Reverse the voucher.
  2. Recreate the voucher.
  3. Initiate the financial exchange.

Verify the Accounts 

  1. Access Sales History from the Home page and note down affected items.
  2. Return to the Home page, select Item List, then choose Edit.
  3. Check QuickBooks Options for proper account mapping.
  4. Ensure affected accounts are active in QuickBooks Desktop.
  5. In QuickBooks Desktop Point of Sale, edit the Item List to set the correct Income/Asset/COGS accounts.
  6. Save changes and run the financial exchange.

2. Status code 3180: …QuickBooks error message: A/P (or A/R) detail line must have a vendor

This occurs when someone creates a Paid Out in QuickBooks Desktop Point of Sale using an accounts receivable or payable from QuickBooks Desktop. The error you received indicates the incorrect setting.

There was an error when saving a General Journal transaction. QuickBooks error message: A/P detail line must have a vendor.

  1. Click on Sales History from the Point of Sale’s main screen.
  2. Choose the most recent receipt marked as Payout in the Receipt Type column.
  3. Regarding the I want to the drop-down, choose Reverse.
  4. Make a new Paid Out with a different account than A/P or A/R.
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3. Status code 3180: QuickBooks error message: The posting account is invalid

The following error message appears when the incorrect kind of QuickBooks Desktop account is used when mapping accounts in QuickBooks Desktop Point of Sale:

Status code 3180: Status message: There was an error when saving an Items list, element “XXXXXXXX”. QuickBooks error message: The posting account is invalid. 140108 payment item lookup error “XXXXXXXX”.

Follow the below-mentioned solutions :

1: In QuickBooks Point of Scale

  1. Go to the File menu and choose Preferences.
  2. Select Company.
  3. Under Financial, click on Accounts.
  4. Review the Basic and Advanced tabs to ensure the correct accounts mapping, then save your changes.
  5. Proceed to run the financial exchange.

2: In QuickBooks Desktop

  1. Click the Lists menu and choose Item List.
  2. Examine every Point of Sale item on the list to ensure the right account is used for each one.
  3. Initiate the financial exchange.

3: Rename and recreate each financial method.

  1. Choose Customer & Vendor Profile Lists from the Lists menu in QuickBooks Desktop.
  2. Choose the List of Payment Methods.
  3. To edit the payment method, right-click the Cash method and choose Edit.
  4. In the Payment Method field (XCash), type the letter X, then click OK.
  5. Click the Cash method with a right-click and choose New.
  6. Call it Cash and execute the financial transaction. If required, rename and create each payment method.

4. Status code 3180: Status message: There was an error when saving a Sales Receipt

This occurs when a payment item is either the incorrect type or is damaged.

  1. Go to the Lists menu in QuickBooks Desktop and choose Item List.
  2. Choose Include Inactive.
  3. To sort the list, select the Type header.
  4. Rename the payment items at the point of sale.
  5. To edit the payment item that starts with POS, right-click on it and choose Edit Items.
  6. To the item name (e.g., OLD POS Visa Credit Card), append “OLD.”
  7. Click OK.
  8. From your point of sale, manage financial transactions.
  9. QuickBooks Desktop duplicate items should be merged.
  10. When you right-click the “OLD” payment, choose Edit Item.
  11. After removing “OLD,” choose OK. You should be prompted to merge the items by QuickBooks Desktop.
  12. To confirm, choose Yes.

5. Status code 3180: Status message: Sales tax detail line must have a vendor

Status code 3180: Status message: There was an error when saving a Sales Receipt (or Credit Memo). QuickBooks error message: Sales tax detail line must have a vendor.

This happens if:

  • The QuickBooks Desktop sales tax item lacks vendor association.
  • Incorrect account mapping for the sales tax payable account.
  • The sales tax payable account is utilized to create a paid-out.
  • One or more items on receipts designate the sales tax payable account (QuickBooks Desktop account) as the target account.

1: Ensure that a vendor is assigned to the sales tax item.

  1. Go to the Lists menu in QuickBooks Desktop and choose Item List.
  2. Choose to Include Inactive.
  3. To sort the list, select the Type header.
  4. Verify that a tax agency is associated with each sales tax item.

2: Check your tax preference

  1. Go to the File menu in your QuickBooks Point of Sale and choose Preferences.
  2. Choose a Company.
  3. Click Financial and then click Accounts.
  4. Examine the tabs for Basic and Advanced. Verify that only the sales tax row contains the QB Sales Tax Payable. Alter it and conduct a financial exchange if not.

3. Ensure that the problem receipt does not pay out using sales tax payable.

  1. In your POS, select Sales History.
  2. Right-click any column, then choose to Customize Columns.
  3. Please ensure that you have selected QB Status.
  4. Identify receipts that are still incomplete.
  5. If any of these receipts involve payment to sales tax payable, select the receipt, then choose Reverse Receipt.
  6. Re-create the paid out using a non-sales tax payable account and initiate the financial exchange.

Conclusion

In conclusion, resolving QuickBooks Status Code Error 3180 involves a systematic approach to fix payment processing and transaction issues. By following the suggested solutions, users can overcome the error. If you still face any issues, feel free to contact our QuickBooks Desktop Assistance at our toll-free number: +1-855-875-1223.

Frequently Asked Questions

How do I verify my sales tax settings in QuickBooks Point of Sale?

Navigate to the Financial section, select Accounts, and ensure that QB Sales Tax Payable is listed only in the Sales Tax section to verify your sales tax settings.

How can I check for incomplete receipts in QuickBooks POS?

To check for incomplete receipts, open QuickBooks POS, go to Sales History, and customize columns to include QB Status. Review the list for any incomplete receipts.

What should I do if I find incomplete receipts paid out to sales tax payable?

If you find incomplete receipts paid out to sales tax payable, select the receipt and choose “Reverse Receipt” to reverse the transaction. Recreate the paid outs using non-sales tax payable accounts.

Why is it important to update QuickBooks Point of Sale?

Updating QuickBooks Point of Sale ensures that you have the latest bug fixes, enhancements, and security patches, which can help resolve errors like 3180 and improve overall system performance.

What network configurations should I review to troubleshoot Error 3180?

If using QuickBooks POS in a network environment, review network settings and configurations to ensure the stability and reliability of network connections.

Can firewall or antivirus settings cause QuickBooks Error 3180?

Yes, firewall or antivirus settings may block QuickBooks processes or connections, leading to Error 3180. It’s important to ensure that QuickBooks is allowed through firewall and antivirus settings.

About The Author

Editorial Team

Editorial Team

At QAsolved, we are a team of skilled professionals dedicated to delivering unparalleled accounting and bookkeeping services. With backgrounds in finance and technology, our collaborative efforts focus on providing practical solutions and guidance. Our services are tailored for a range of businesses, covering advisory, CFO services, bookkeeping, and financial systems consulting.QAsolved is an award-winning consulting firm and Intuit’s #1 QuickBooks Reseller Partner. We offer comprehensive QuickBooks services, including consulting, integration, migration, maintenance, data conversion, training, and support, among other services. Over the years, we have assisted over 30K customers across various industries with their Intuit products.

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