web analytics
Close this search box.


Fix QuickBooks Crash Com Error in QB Desktop

QuickBooks Crash Com Error

Every business needs efficient invoicing software and QuickBooks Desktop makes this process easier for you. On the other hand, a “QuickBooks Crash Com error” while mailing invoices can be annoying and can cause delays in your work. This mistake may cause undue stress and possible productivity loss by interfering with operations, communication, and timely transactions.

In this article, we will explore the root causes of this problem and provide you with different step-by-step solutions to ensure an effortless solution. We will cover everything you need to know to address this error, from troubleshooting to QuickBooks settings improvement. 

Regardless of your level of experience with QuickBooks, these professional advices will help you to get past the “Com Error” while mailing invoices. Say goodbye to disruptions in your billing procedure and encourage flawless, ongoing business operations.

Also Read:- How to Fix QuickBooks Closes Unexpectedly or Keeps Crashing Error?

What is QuickBooks Crash Com Error?

The “QuickBooks Com Error” while mailing invoices message appears as a message stating that the server cannot establish a connection with the client’s connection, which stops the billing procedures from being completed successfully. This error may be caused by various things, such as incompatible email settings, broken QuickBooks components, out-of-date software, or problems with the Windows operating system.

This error may cause various effects, such as delayed billing, interrupted workflow, and even possible loss of income and clients. This issue must be resolved quickly to ensure effective business operations and guarantee timely stakeholder communication. To restore normal functionality and resume uninterrupted invoicing procedures, resolving the “com error” involves identifying the root cause through troubleshooting techniques and implementing appropriate solutions, like software updates, email settings adjustments, or QuickBooks component repairs, into practice.

What are the Common Causes of QuickBooks Com Error?

  1. Missing or Damaged Windows Components and MS Office components.
  2. QuickBooks fails to communicate with Email Service or Client
  3. Missing or Damaged QuickBooks Components.
  4. A trojan or a virus hampering the sync.
  5. Malicious software deleted the necessary QuickBooks components or files.
  6. Firewall blocking the QuickBooks communication process.

When QuickBooks Com Error Can Occur?

QuickBooks Crash Com Error
  1. QuickBooks com error while emailing invoices.
  2. While opening invoices QuickBooks crash com error occurs.
  3. QuickBooks com crash errors occur while doing an attachment.
  4. While saving QuickBooks crash com error occurs.
  5. Crash: com error while opening the check register.
  6. Crash: com error while opening a report in QuickBooks.

How to Fix QuickBooks Desktop Crash Com Error While Mailing Invoices?

QuickBooks com error can be resolved in multiple ways, you may have to follow one or more of the solutions given below in this article to solve the error. 

Note: You must create a backup of your QuickBooks data before you proceed with the following solutions 

Solution 1: Update QuickBooks to the Latest Release

  1. Launch QuickBooks Desktop and enter your login details.
  2. Click Help and select Update QuickBooks Desktop.
  3. Now, click the Update Now button located on the Overview tab.
  4. You’ll reach the Update Now tab and then you can choose from the updates that are available there. After making your choices, press the “Get Updates” button.
  5. Finally, “Update Complete” will appear in the Status Message once all updates are finished.
Get our expert Quickbooks ProAdvisor on call
to resolve your query in no-time.

Solution 2: Update the Microsoft Outlook 

  1. Initially, Go to File in Microsoft Outlook.
  2. To update Microsoft Outlook, select Office Account first.
  3. Then finally, Click on Update Now.

Solution 3: Make Microsoft Outlook your Primary Mail Application

  1. Firstly, Choose Programs from the Control Panel.
  2. Then, under that select Default Programs.
  3. Choose Mail after selecting Set your default programs.
  4. Lastly, Choose Outlook.

Solution 4: Add a Microsoft Outlook Email Account

  1. Initially, Go to File in Microsoft Outlook.
  2. To begin setup, select Info and then Add Account.
  3. After entering the desired email address, click Next.
  4. Hold off until Microsoft Outlook chooses the server, and then click Connect.
  5. After entering your email address’s password, click “OK.”
  6. In the end, Click OK to finish the setup.

Try these steps to see if Microsoft Outlook is one of the email options and QuickBooks is having trouble finding it:

  1. The first step is to Launch QuickBooks.
  2. Then, go to Preferences after the Edit option.
  3. Now, Click on Send Forms.
  4. Again, Click on My Preferences.
Note: You might need to restart your computer and fix QuickBooks if you are unable to see Microsoft Outlook. It can also be required to make a fresh Windows user profile.

Solution 5: Change the Mail Settings

  1. Access to User Account in the Control Panel.
  2. Now, Choose Microsoft Outlook, then select Mail.
  3. Then, Click on Show Profile under the Profile option.
  4. Choose the Outlook option.
  5. Now, you have to choose a Prompt to choose a profile to be used if, ‘Always use this profile’ is already selected, then click Apply on it.
  6. Next, Choose “Use this profile always.
  7. Finally, Click Apply, then OK.

Solution 6: Make a New Email Profile in Microsoft Outlook

  1. Shut down Microsoft Outlook.
  2. Access to User Account in the Control Panel.
  3. Then, Choose the Mail option.
  4. Choose Show Profiles from the Mail Setup window, then click Add.
  5. Now, you have to put the name in the “Profile Name” field.
  6. Then, Click the OK button.
  7. To add an email account, you need to follow the instructions displayed on the screen.
  8. Click Apply and then go to the OK option.
Note: The current Microsoft Outlook profile is not deleted by this process.

Solution 7: Use Compatibility Mode when Running QuickBooks

  1. Initially, On your desktop, right-click QuickBooks and then choose Properties.
  2. Now, Choose Run this program in compatibility mode on the Compatibility tab.
  3. Then, Choose Windows 7 from the dropdown menu.
  4. Check the box to “Run this program as an administrator.
  5. Then, finally, Click Apply and then OK.

Solution 8: Add the Windows Administrator User

  1. Make a new Windows user by giving it Administrator rights.
  2. Now, Open Windows and log in as the new user.
  3. Then, finally, you have to Open QuickBooks again.


Fixing the “QuickBooks Crash Com error” while mailing invoices is a crucial step in keeping your financial processes in QuickBooks Desktop accurate and efficient. You can resolve the error’s underlying causes and resume smooth client and vendor communication by putting the troubleshooting methods and solutions described in this article into practice. This will also maximize your QuickBooks settings, be alert for software updates, and take the initiative to resolve any possible conflicts or problems that may occur. 

With the help of the above-given solutions, you can not only fix the “com error” but also improve your ability to use QuickBooks Desktop to its maximum capacity, which in turn helps your company succeed and expand.

If you still have any questions or need help with How To Resolve QuickBooks Com Error While Mailing Invoices in QuickBooks Desktop, you can reach out to QuickBooks Desktop Assistance at the toll-free number +1-855-875-1223.

Frequently Asked Questions

How do I Fix the COM Error in QuickBooks Desktop?

Try these steps to resolve COM errors in QuickBooks Desktop:

1. Make sure QuickBooks is updated to the latest version.
2. Fix the installation of QuickBooks.
3. Modify the email configuration.
4. Use administrator rights to launch QuickBooks Desktop.
5. Turn off firewalls and antivirus software settings.

If problems continue, get in touch with QuickBooks support for more help.

How can I Keep QuickBooks from Crashing?

To fix this issue:

1. Update QuickBooks to the most recent version 
2. Use the QuickBooks File Doctor tool to identify and fix file problems
3. Make sure your system satisfies the minimum requirements
4. Turn off any conflicting apps

Contact QuickBooks support if issues continue to arise are some ways to prevent crashes in QuickBooks.

How do I Fix QuickBooks Desktop Installation Errors?

Making sure your system satisfies the minimum requirements is the first step towards fixing QuickBooks Desktop installation errors. Next, use the clean install tool to uninstall and reinstall QuickBooks. Run the installation as administrator, temporarily disable your firewall and antivirus software, and contact QuickBooks support if the issue continues.

How do I Repair a QuickBooks Desktop Company File?

Open QuickBooks and select the File option to fix a company file in QuickBooks Desktop. Choose Utilities, then Verify Data to find problems. If mistakes are discovered, select Rebuild Data to correct them. Before performing any repairs, always make a backup of your company file.

How can I Resolve the Issue of QuickBooks Crashes when Opening a Company File?

Update QuickBooks to the most recent version as a starting point if it crashes when you try to open a company file. Next, make sure all data is correct by rebuilding and verifying your company file. Try opening the file in a different version of QuickBooks if the issue still arises, or get help from QuickBooks support.

How to Resolve Crash COM Error in QuickBooks Desktop 2021?

A COM error that is causing crashes in QuickBooks Desktop 2021 can be fixed by making sure QuickBooks is up to date. Proceed to fix the QuickBooks installation, modify the email settings, launch QuickBooks as administrator, and turn off the firewall and antivirus software for a while. 

How to Resolve a Crash COM Error in Quickbooks Desktop Windows 10?

Update QuickBooks to the most recent version to fix a COM error that is causing crashes in QuickBooks Desktop on Windows 10. Next, fix the QuickBooks installation, change the email settings, launch QuickBooks as administrator, and turn off the firewall and antivirus software for a while. If problems continue, get in touch with QuickBooks support for more help.

How to Resolve a Crash COM Error in Quickbooks Desktop Windows 11? 

Make sure QuickBooks is updated to the most recent version that is compatible with Windows 11 to fix a COM error that is causing crashes in QuickBooks Desktop on Windows 11. Next, fix the QuickBooks installation, change the email settings, launch QuickBooks as administrator, and turn off the firewall and antivirus software for a while.

About The Author

Picture of Editorial Team

Editorial Team

At QAsolved, we are a team of skilled professionals dedicated to delivering unparalleled accounting and bookkeeping services. With backgrounds in finance and technology, our collaborative efforts focus on providing practical solutions and guidance. Our services are tailored for a range of businesses, covering advisory, CFO services, bookkeeping, and financial systems consulting. QAsolved is an award-winning consulting firm and Intuit’s #1 QuickBooks Reseller Partner. We offer comprehensive QuickBooks services, including consulting, integration, migration, maintenance, data conversion, training, and support, among other services. Over the years, we have assisted over 30K customers across various industries with their Intuit products.

Recent Articles

Report An Issue?

We are here to help

Request A Free Consultation