How to Troubleshoot QuickBooks Error 323?

quickbooks error 323

In QuickBooks Online, QuickBooks Error 323 is a banking error that indicates you have added the same bank account twice or when your financial institution doesn’t accept the sign-in credentials that you have entered.

You will learn about the causes and the solutions to resolve QB error 323 in this blog.

Why QuickBooks Error 323 Appears?

Undergo the following list of causes of QuickBooks error 323:

  • If you have two accounts with the same account name and the same account number (the last four digits of the account number are same).
  • When you have added the same account two times.

Solutions to Fix QuickBooks Error 323

Go through the following solutions to fix QuickBooks Online Error 323-

Solution 1: Rename One of the Accounts at Bank’s Website

  • Choose Banking in the navigation bar.
  • Select an account that you want to rename.
  • Select Edit > Edit account info.
  • In the Account Window, choose Disconnect this account on save.
  • Choose Save and then,

Solution 2: Delete an Account

  • Firstly, learn the effects of fully deleting an account.
  • Choose the Gear icon.
  • Select Charts of Accounts.
  • Find the account that you want to delete.
  • Select Delete.
  • Lastly, confirm

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Solution 3: Download the Required Transactions

  • Open settings and select Set up transaction download.
  • To update the bank list, select My bank is not listed.
  • Once the list is updated, it will show the current date.
  • Go to the Show List > Enter the name of your bank > Enter login credential > Continue.
  • Then, a list of all accounts with bank details will appear on the screen.
  • Link each of the accounts to a proper account you have setup.


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Solution 4: Download the Bank Statements

  • In the list menu, choose Chart of Accounts.
  • Click on the bank account that you have enabled for online banking.
  • After that, select the Download Bank Statement.
  • In Online Banking Centre Window, choose Add from the view
  • Select an Icon and press

Solution 5: Export and Import Chart of Accounts

Export the Chart of Account

  • Go to the file > Utilities.
  • Select Export > Lists to IIF files.
  • Choose Chart of Accounts and save the file to the Desktop.
  • Make a new file.

Import the Chart of Account

  • Go to the file > Utilities.
  • Select Import > IIF files.
  • Search the saved Chart of Accounts IIF File on your Desktop.

Note: Export the chart of Accounts from the new created file and Import the Chart of Accounts IIF File from the new created file.

In case, QuickBooks Error 323 still persist and the above-written solutions did not help you to get rid of the same. Then, instantly get in touch with us at our QuickBooks Error Support Number (Toll-Free).

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