QuickBooks is a highly customer friendly accounting application both Online and Offline. However, sometimes users face some unwanted delays because of errors; and QuickBooks Display Issues is one such problem. The display issues arise with the application, i.e., Intuit QuickBooks, mostly for the high-resolution graphics displays (1920 x 1200 screen resolution & higher).
Several different issues can come up with the display such as some fields in QuickBooks Desktop display ‘Black’ in place of the expected ‘White.’ This problem mostly arises in QuickBooks Desktop when you are overusing the product.
Microsoft Windows Resolution and Font settings are essential for proper performance of QuickBooks display. However, if these two criteria are not optimized on a timely basis, you may see the below symptoms:
Note: To correct this issue, adjust your font, screen resolution, and other window settings such as the DPI.
QuickBooks is coded and designed for the default windows ‘Dot per Inch’ setting of smaller -100%. Several systems with higher resolution have DPI settings of 125- 150% which can lead to display issues.
Fix QuickBooks Desktop Fields display black instead of White
Now we what are the problems that users face as QuickBooks Display issues with the possible symptoms on your computer screen. The next thing is to understand how to correct the issues. Now we will see the solutions to rectify these issues.
In case, Solution 1 has not solved the problem then try out this solution
Change Windows theme to ‘Basic.’
Another solution is to Run the ‘Reboot.bat’ to re-register QB Program files. Perform the below steps
Modify/edit QBW.ini file
Speak to a Certified expert at QuickBooks support number to rectify the ‘QuickBooks display issues’
Update Video Card drivers to the recent release.
Change QuickBooks properties.
Change Windows DPI settings
This solution will vary in steps as per the Windows version.
Note: Even after troubleshooting or settings modification, some programs might not work efficiently. It is advised to Log off / restart the computer after changing the DPI settings.
Here we are addressing the problem where Display resolution is too high for QuickBooks. We will adjust the settings so that QuickBooks displays icons in the standard size. We have two recommended solutions here.
Hopefully, with the above specifically categorized solution your ‘QuickBooks screen goes black’ issue is comfortably resolved. We are have tried to provide all possible recommended solutions to correct the issue. Though, if any problem is persistent, then it is advisable to seek technical help at QuickBooks Tech support number 1-877-263-2742.
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