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Solutions to Fix Sage Error 1628 Failed to Complete Installation

Sage Error 1628

Sage Error 1628, “Failed to Complete Installation,” can make it difficult for you to install or update the Sage software causing hindrance in day-to-day business activity. This error can occur because of various factors, including corrupt installation files, inadequate permissions, or conflicts with other software. However, it is possible to resolve this issue by using a proper strategy. 

In this article, we will walk you through the detailed solutions and troubleshooting steps to help you successfully fix Sage Error 1628 “Failed to Complete Installation”. Knowing the reasons behind this error and how to fix it, will help you get through the installation process quickly and guarantee that your Sage software works without a hitch. 

Let’s explore the solutions for Sage Error 1628 so you can get back in charge of your Sage Software installation. 

What is Sage Error 1628 “Failed to Complete Installation”?

When installing or updating Sage software, the error code 1628, “Failed to Complete Installation,” frequently occurs. It indicates that several issues, including corrupt installation files, insufficient permissions, or conflicts with other software, prevented the installation process from being successfully finished. To fix and finish the installation process, you have to follow the troubleshooting steps as this error interrupts the installation flow and stops you from accessing or updating your Sage software. 

Causes of Sage Error 1628 “Failed to Complete Installation”

Sage 50 error code 1628 can have multiple causes; the following are some of those causes:

  1. A software installation that goes wrong can cause damaged registries and other problems.
  2. If the installation of the software isn’t going well, it could be because of malware or viruses.
  3. There’s also a chance that the error was caused by other software processes that were active at the time.

Solutions to Fix Sage Error 1628 “Failed to Complete Installation”

The solutions are mentioned below along with the detailed steps that you can follow to resolve the issue of Sage Error 1628:

Solution 1: Install the .NET Framework Again

  1. First, turn on your system.
  2. Then, Add the installation CD (.NET file) to your CD drive.
  3. Install either dotnet64 or dotnet32, the dot-net file, from your CD.
  4. Finally, install the “install.exe” setup file on your computer.

Solution 2: You have to Create a New User Account

  1. Initially, Choose Window, and select the Control Panel to get started.
  2. Then, Choose User accounts. From the menu, add or remove user accounts.
  3. Now, type in the intended account name and select Administrator or Standard.
  4. Then, you have to choose Create a Password to establish an account.
  5. Next, log out of your existing account and log in to the new one.
  6. Finally, you can start installing the Sage Software.
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Solution 3: Resolve the Windows Registry Entries

  1. On your computer, fix every Windows Registry entry related to the Sage 50 Error.
  2. Now, do a system scan to locate all files.
  3. It will clean your system of malware and viruses.
  4. Then, remove from the “tmp directory” any temporary and useless files and folders.
  5. Now you have to check for notifications about PC device drivers.
  6. Then, Run any updates, if available.
  7. Undo any recent modifications you made to the system.
  8. Now, Uninstall Sage 50 Software from your computer.
  9. Then, again reinstall the Sage 50 software.
  10. Now, Launch the Windows System File Checker on your PC (“sfc/scannow”).
  11. Check and download any available system updates, then install them.
  12. Lastly, you have to install a clean system of Windows on your computer.

Solution 4: You need to Rename the Install Shield Folder

  1. Open the following folder on your computer or in Windows Explorer: 

Drive\Common Files\Program Files\.

  1. Once the Install Shield folder has been right-clicked, select “Rename” from the context menu.
  2. Now, Press Enter once you’ve typed Install Shield.
  3. Finally, install the software.

Solution 5: Install the most recent Windows Installer Package after Downloading It

  1. Initially, to install the most recent version of the Windows Installer, go to the Microsoft website.
  2. Choose the .exe or .msu file that corresponds to your Windows version and download it.
  3. If “X86” is present, your version of Windows is 32-bit.
  4. If you see “X64,” your version of Windows is 64-bit.
  5. If you are unsure of your operating system, you can install the x64-based version.

Note: There might be a newer version of the Windows installer available than the one you have, so you can go to the below given link and check the Microsoft website to see if there’s an updated version available.

http://msdn.microsoft.com/en-us/library/aa372856(VS.85).aspx 

Solution 6: Create and Register as a New User Account

Make a new user account and give it “admin” access. After that, this new user account should be used to install the Sage Software.

To attain this, follow the given steps:

  1. Initially, Choose Windows Start, then select the Control Panel to get started.
  2. Then, Select the User Accounts and Family Safety option.
  3. Under User Accounts, you need to select Add or Delete User Accounts.
  4. Now, Click the option labeled “Create a new account.
  5. Next, you need to type the name of the account.
  6. Then, Select the Administrator or Standard account type.
  7. The menu will ask you to “Create Account.”
  8. Now, Choose the recently created account.
  9. Then, Choose the option labeled “Create a password.
  10. After that, you have to log out of this account.
  11. To log in, use your new account that you have created.
  12. Finally, start the installation process.

Solution 7: Find the Files, then Close Them

To fix this error, locate and close the Msiexec.exe and Idriver.exe files.

To do this, take the following steps:

  1. First, launch the Task Manager.
  2. Now, Click Start, access the Programmes list, and type taskmgr.exe.
  3. Then, Locate msiexec.exe and idriver.exe in the Processes tab’s Image Name column.
  4. After choosing each instance of the two processes, click End Process.
  5. Click the “End Process” tab whenever a new Windows Task Manager window opens.
  6. Finally, shut down your Task Manager.

Solution 8: Execute a Clean Startup Process

Other programs may also start automatically when you launch Microsoft Windows. These services and programs might include antivirus defense and system elements that the action might affect. When you perform a clean startup, these programs are stopped from starting up automatically as administrators. Restrictions imposed by network policy may also prohibit you from performing this action if the PC is networked. 

Solution 9: Launch the Microsoft Easy Fix Tool

For Windows 10 Users

  1. Initially, Click the Start button on Windows.
  2. Next, select the Settings tab.
  3. Then, Proceed to the update, select secure, and click on the troubleshooting page.
  4. Select the type of troubleshooting you wish to carry out.
  5. Finally, from the menu, choose Run the troubleshooter.

For Windows 8 and 8.1 Users

  1. To start the PC, click the Windows Start button.
  2. Next, select Settings, followed by Troubleshooting.
  3. Then, follow the instructions on the screen to troubleshoot the issue.

For Windows 7 Users 

  1. First, click the Start button on Windows.
  2. After that, select the Control Panel so that we can proceed to Troubleshooting.
  3. Proceed with the steps indicated on the screen to address the issue instantly.

Conclusion

Troubleshooting Sage Error 1628, “Failed to Complete Installation,” requires a systematic approach and an understanding of possible reasons such as corrupt installation files or inadequate permissions. Installing or updating Sage software can be easily completed by following the troubleshooting solutions explained in this article. 

With the help of this, you can experience uninterrupted use of your Sage software, which will improve productivity and efficiency in your business operations.

If you still have any questions or need help with How to Resolve Sage Error 1628 Failed to Complete Installation in Sage Software, you can reach out to Sage Assistance at the toll-free number +1-855-875-1223.   

Frequently Asked Questions

How do I Get Rid of 1628 Failed to Complete the Installation?

Sage Error 1628, “Failed to Complete Installation,” can be fixed by repairing the installation, making sure all permissions are set correctly, updating Windows, temporarily turning off the firewall and antivirus software, or booting in compatibility mode. Sage can be reinstalled with administrative privileges to fix errors if problems continue.

What is the Error in the Sage 50 Install?

Several things, including corrupt installation files, inadequate permissions, conflicts with other programs, or problems with the Windows operating system, could be the cause of the Sage 50 installation error. To help with troubleshooting, identifying the exact error message or code can be helpful.

Why is Windows Installer Not Working?

There are many reasons why Windows Installer might not function, such as corrupt installation files, registry problems, out-of-date Windows Installer versions, or software conflicts. Reinstalling Windows components, fixing the Windows Installer, and making sure the right permissions are all part of the troubleshooting process. 

What is Error Code 1603 in Sage Installation?

A fatal error occurred during the installation process of Sage, as indicated by error code 1603. It can happen for several reasons, including permission issues, corrupt installation files, and software conflicts. Verifying permissions, clearing out temporary files, and reinstalling Sage with administrator rights are all part of troubleshooting.

How to Resolve Sage Error 1628 Failed to Complete Installation of Windows 7?

Try fixing the installation, making sure the necessary permissions are in place, updating Windows, turning off the firewall and antivirus temporarily, or using compatibility mode to fix Sage Error 1628 on Windows 7. For a successful installation, try installing Sage again with administrator rights if the problems continue.

How to Resolve Sage Error 1628 Failed to Complete Installation of Windows 10?

Try fixing the installation, checking permissions, updating Windows, turning off antivirus and firewall software for a while, or using compatibility mode to fix Sage Error 1628 on Windows 10. To guarantee a successful installation procedure, reinstall Sage with administrative privileges if issues continue.

How to Resolve Sage Error 1628 Failed to Complete Installation of Windows 11?

Try fixing the installation, making sure the necessary permissions are in place, updating Windows, turning off antivirus and firewall software for a while, or using compatibility mode to fix Sage Error 1628 on Windows 11. To guarantee a successful installation procedure, reinstall Sage with administrative privileges.

About The Author

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Editorial Team

At QAsolved, we are a team of skilled professionals dedicated to delivering unparalleled accounting and bookkeeping services. With backgrounds in finance and technology, our collaborative efforts focus on providing practical solutions and guidance. Our services are tailored for a range of businesses, covering advisory, CFO services, bookkeeping, and financial systems consulting. QAsolved is an award-winning consulting firm and Intuit’s #1 QuickBooks Reseller Partner. We offer comprehensive QuickBooks services, including consulting, integration, migration, maintenance, data conversion, training, and support, among other services. Over the years, we have assisted over 30K customers across various industries with their Intuit products.

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