When working with QuickBooks, encountering errors is not uncommon. These errors can often be attributed to the complex code and algorithms within the software. However, the good news is that QuickBooks provides a set of steps to rectify these errors. In this article, we will specifically focus on QuickBooks Error Code H202, which is frequently observed when attempting to switch to multi-user mode. Error H202 belongs to the H series errors and is associated with multi-user mode.
What is QuickBooks Error H202?
QuickBooks Error H202 may manifest when you try to open your company file in multi-user mode, disrupting the functionality of QuickBooks. To understand the root causes of Error H202 and learn how to resolve it, read the following procedure carefully. We are confident that these troubleshooting steps will swiftly resolve Error Code H202 and deliver optimal results.
Problem Description: You are attempting to work with a company file located on another computer, and this instance of QuickBooks cannot establish a connection with the server on that computer. (H202)
Possible Causes of QuickBooks Error H202
Let’s explore the potential reasons behind QuickBooks Error H202:
1. Incorrect Hosting Configuration: If the hosting configuration settings are incorrect, it can lead to this error.
2. Blocked Access to Company File: QB file settings may block access to the company file, thereby hindering communication.
3. Damaged or Incorrect .ND Files: Errors can arise if the .ND files are damaged or configured incorrectly, which restricts access to the database file via QuickBooks.
4. IP Address Issues: If QuickBooks cannot identify the host system’s main IP address or uses an alternative IP address, this can trigger the error.
5. Communication Barrier with the Server: If the company data file cannot communicate effectively with the server, the error may occur.
6. DNS Settings: Improper or incomplete DNS settings can contribute to Error H202.
7. Inactive QuickBooks Services: QuickBooks services like QuickBooksDBXX/QBCF not being active can result in this error.
8. Firewall or Security Software: Sometimes, firewalls or security software block communication with the company file, leading to Error H202.
What are the Symptoms of QuickBooks Error H202?
The following signs and symptoms can help identify QuickBooks Error H202:
- Frequent system or software freezing for a few seconds.
- Inability to access multi-user mode.
- Difficulty accessing the company file on another system.
- The error message itself appears on the screen.
- Sluggish performance of the Windows operating system.
Now that you have a clearer understanding of QuickBooks Error H202, you can proceed with the necessary steps to resolve it effectively.
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What are the Methods to Resolve QuickBooks Error Code H202?
If you’re encountering QuickBooks Error H202, don’t worry – we’ve got you covered. Follow these methods to resolve the issue and get your QuickBooks up and running smoothly.
1: Download the QuickBooks File Doctor Tool
- To download the QuickBooks File Doctor tool, click on this link:
- [QuickBooks File Doctor Tool](http://dlm2.download.intuit.com/akdlm/SBD/QuickBooks/QBPDF/qbfd.exe).
*Note: If you already have a version of File Doctor on your computer, ensure you download and install the latest release from the provided link. It’s recommended to uninstall any previous versions of File Doctor before installing the new one.*
- Once downloaded, run the File Doctor tool to diagnose and fix the H202 error in a multi-user mode.
- If you face any issues with the File Doctor tool, you can also download and use the QuickBooks Tool Hub.
2: Verifying QuickBooks Hosting
- Open QuickBooks on the hosting system and select “File,” then click on “Utilities.”
- Check the list of “Host Multi-User.” If it says, “This computer is not hosting the file,” move to the next system without making any changes.
- If you see “Stop Hosting Multi-User Access,” select it.
- Ensure that the company file is closed and confirm by clicking “Yes.”
3: Verify QuickBooks Services
- Ensure that the “QuickBooksDBXX” and “QBCFMonitor” services are running.
- Click the Windows “Start” button.
- Press “Windows + R” keys to run the program.
- In the Run dialog box, type “MSC” and press “Enter.”
- In the Service Window, scroll down and look for the “QuickBooksDBXX” service. If it’s not visible, install the Database Server Manager on your server.
- Run the program on your server, open QuickBooks, and verify if hosting is enabled.
- Double-click the “QuickBooksDBXX” service, confirm the Startup type and service status, and select “Recovery.”
- Restart your computer to automatically restart the “QuickBooksDBXX” service in case of failure.
- Repeat the same steps for the “QBCFMonitor” service.
- Restart QuickBooks in multi-user mode on each workstation.
4: Ping your Server from Workstations
- Open the “Windows Start Menu” on your server and workstations.
- Type “Network” into the search and open “Network and Sharing Center.”
- Choose “Change advanced sharing settings” and make sure that “Turn on network discovery” is selected.
- Find your server’s name using the following steps:
- On your server computer, open the Windows Start menu.
- Type “Run” into the search and open the Run box.
- In the Run window, type “CMD” and press “Enter.”
- Type “ipconfig/all” into the command window and press “Enter.”
- Look for the Host Name in the Windows IP Configuration section.
- Note down the server’s hostname for future reference.
5. Test Network Connectivity on Workstations
- Open the Run window by pressing “Windows + R” on the system where you encountered Error H202.
- Type “CMD” in the box and click “OK.”
- Ping the server by typing “ping_server name” and pressing “Enter.”
Repeat these steps on all systems with the same error. If the response is slow, there may be a network issue.
6: Download and Install QuickBooks Tools Hub and Run QuickBooks Database Server Manager
- Download the QuickBooks Tools Hub and install it by following on-screen prompts.
- Open the tool from the desktop icon after installation.
- Run QuickBooks Database Server Manager from the QuickBooks Tools Hub.
- If it shows the correct company file location, click “Start Scan.” If not, select the company file folder and then click “Start Scan.”
- After the repair, click “Close.”
- Open QuickBooks on the system with Error H202 and switch to multi-user mode.
7: Include QuickBooksDBXX and QBCFMonitor in the Admin Group
- Offer Windows admin permission to QuickBooksDBXX and QBCFMonitorService on the server.
8: Configure System Firewall Settings
- Create exceptions in the system firewall settings.
- Make changes to system firewall permissions and open QuickBooks on all systems.
- Within QuickBooks, switch to multi-user mode under the “File” menu.
9: Adding the Server to the Windows Host File
- Close all QuickBooks windows.
- On the server, navigate to C:\Windows\System32\Drivers\Etc or C:\Windows\Syswow64\Drivers\Etc.
- Double-click the hosts file and open it with Notepad.
- Manually enter the IP address and computer name, separating them with the Tab key.
- Attempt to open QuickBooks in multi-user mode to check for error resolution.
10: Creating a New Folder for the QuickBooks Company File
- Create a new server folder.
- Adjust permissions for the new folder and the QuickBooks company files to be shared.
- Copy the qbw file to the new folder (CTRL+C) and open your company file in multi-user mode.
11: Utilizing the QuickBooks Install Diagnostic Tool
- Download the QuickBooks Install Diagnostic Tool and install it.
- Scan the folder containing the data file.
- Record the number of IP addresses and network interfaces.
- If the firewall status shows an “Open ports” tab, enable the QuickBooks ports.
- Test data file connectivity.
- Open the company data file to verify problem resolution.
12: Resolving Network Issues with QuickBooks Connection Diagnostic Tool
- Download and install the QuickBooks Connection Diagnostic Tool on the hosting system.
- Scan the folder with QuickBooks company files.
- Note the displayed IP address when launching the tool.
- Configure firewall ports according to the tool’s instructions.
- Follow additional instructions provided by the connection diagnostic tool.
- Attempt to open QuickBooks company files on the system where the H202 error occurred.
13: Configuring Hosting to Use Local Files
- Ensure no other client system is attempting to host the same company file.
- Start QuickBooks, and press F2 to access the product information screen.
- Under local server information, select hosting for local files.
14: Modifying the Location of the Company’s Files
- Create a new folder, preferably on Drive C: on the system, to store the company file.
- Copy the company file and corresponding .TLG file from the existing folder to the new one.
- Verify if the file can be opened in multi-user mode.
15: QuickBooks Firewall Port Information
- QuickBooks 2016 Firewall Ports, which include 8019, 56726, 55368-55372.
- QuickBooks 2017 Firewall Ports: 8019, 56727, 55373-55377.
- QuickBooks 2018 Firewall Ports ie 8019, 56728, 55378-55382.
- QuickBooks 2019: No Static Firewall Ports.
16: Editing the QBGlobalAppConfig.ini File on Fedora Linux Server
- Open the Linux Terminal Window and the QBGlobalAppConfig.ini file.
- Examine the default port range and remove any spaces around the (=) equal sign.
- Install Linux Database Server Manager and save the QBGlobalAppConfig.ini file.
- Restart the QBDBFILEMON and QBDBMGRN services.
In conclusion, QuickBooks Error H202 can be a frustrating roadblock when attempting to work in multi-user mode or access company files on different computers. However, understanding its root causes and following the recommended troubleshooting steps can swiftly resolve the issue. By addressing hosting configuration, file access, DNS settings, and other potential issues, you can restore QuickBooks’ functionality.
Additionally, if you require expert assistance, the QuickBooks support team is readily available to provide guidance. Don’t let Error H202 disrupt your workflow – with the right approach, you can quickly overcome it and continue using QuickBooks efficiently. If you still have any queries, reach out to our experts at +1-855-875-1223.
Frequently Asked Questions (FAQs)
Q. What is QuickBooks Error H202?
QuickBooks Error H202 is a multi-user mode error that occurs when QuickBooks Desktop is unable to establish a connection with the server hosting the company file. It hinders the seamless sharing of files in a multi-user environment.
Q. What are the common Causes of QuickBooks Error H202?
Error H202 can be triggered by various factors, including incorrect hosting configuration settings, firewall blocking communication, damaged .ND files, DNS issues, and problems identifying the server’s IP address.
Q. How can I Resolve QuickBooks Error H202?
To resolve Error H202, you can try methods like adding the server to the Windows Host File, creating a new folder for the company file, using the QuickBooks Install Diagnostic Tool, or configuring firewall ports. Detailed instructions are available in the guide provided.
Q. Is QuickBooks Error H202 specific to a particular Version of QuickBooks?
No, QuickBooks Error H202 can affect various versions of QuickBooks Desktop, including QuickBooks Pro, Premier, and Enterprise. The error is primarily related to network and multi-user mode issues.
Q. Can I seek Professional Assistance to Resolve QuickBooks Error H202?
Yes, if you encounter difficulties in resolving QuickBooks Error H202, you can contact QuickBooks support or a certified professional for assistance. They can provide expert guidance and troubleshooting steps to help resolve the issue efficiently.