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Methods to Resolve QuickBooks Sync Manager Error

quickbooks sync manager

QuickBooks Sync Manager is a component that helps QuickBooks sync securely with the third-party apps and some of QuickBooks internal add-on services. The Intuit Sync Manager is no longer available as Intuit had discontinued it due to technology enhancements. QuickBooks application still works without QuickBooks Sync Manager. The third-party application access to Sync Manager ended on March 1, 2016. However, many of the third-party application developers have provided the solution to bridge their apps with QuickBooks, and rest are in process of testing their plugins. QB Sync Manager for desktop versions is unavailable since May 31, 2016. So, the change in technology and third-party plugins issues are prone to QuickBooks Sync Error.

quickbooks sync manager error infographic

In this post, you will read the roots of ” QuickBooks sync manager not working ” and the information to help resolve QuickBooks Sync Manager Error at your own.

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What causes of QuickBooks Sync Error?

  1. Missing or damaged components or files.
  2. Connectivity Issues during data transfers.
  3. Similarly, the firewall or the Internet Security blocks the sync.
  4. On the other hand, the reason might also be missing QuickBooks Sync Manager Updates.

QuickBooks Sync Manager Error message

Apart from the causes mentioned above, QuickBooks Sync Manager Error codes are diverse and worth knowing in details. The focus to provide you the information in detail is the method is different about how to resolve QuickBooks Sync Error.

  • QuickBooks Sync Error 5_13944 most commonly appears as a result of hampered network connectivity or a Firewall/Internet Security blockage while uploading the data.
  • QuickBooks Sync Error 17_7118 resultant of the inaccessibility of the file. This can be because of the file is moved to a different location or it not readable for disk errors.
  • QuickBooks Sync Error 17_7300 follows because of the failure to write the downloaded data to the QuickBooks Company File in the middle of the syncing process or the computer blocks the writeback.

How to Fix QuickBooks Sync Manager Error?

There are several steps to fix QB Sync Manager Error and all the steps are to make Intuit Sync Manager Error Free.

STEP-1: Fix QuickBooks Sync Manager Error (Rename Intuit Sync Manager Folder)

  1. Firstly, close QuickBooks Company File and QuickBooks Application.
  2. Secondly, reopen Update QuickBooks to the latest release.
  3. From the System Tray, right-click Sync Manager Icon and select Exit Option to close sync Manager.
  4. Consequently, locate the Sync Manager folder under C:\Users\username\AppData\Local\Intuit.

Note: The location can be different as per the version of Windows or the folder chosen while installing 

  1. Rename Sync Manager folder old
  2. Restart your computer and start QuickBooks again (The Sync Manager folder is automatically created).
  3. After that, try to Sync the information again to check if the error is fixed, else try the next step.

STEP-2: Fix QuickBooks Sync Error Manager 17_7300

  1. Open the QuickBooks Company File.
  2. Open the Edit from the menu bar and select
  3. Select Integrated Applications from the left pane and click My Preferences Tab from the right pane.
  4. Put a check in the box before Intuit Sync Manager from Company Preferences
  5. Try to Sync the information again to check if the error is fixed.

STEP-3: Fix QuickBooks Sync Manager Error 5_13944

  1. Make sure the server URL’s related to Sync Manager are up and running and blocked by Firewall or Internet Security. (Try Opening https://services.intuit.com and https://datasync.intuit.com from the Internet Browser)
  2. The URL’s exceptions should be configured in Firewall and the Internet Security Software.
  3. Go to SyncManager folder and remove the crt file.
  4. In addition to that, install QuickBooks Sync Manager again or Reset the Sync Settings if is already installed.
  5. Try to Sync data again and to check is the Sync Manager Error is fixed. If you see QuickBooks Error: An internal issue occurred while performing to upload data, wait for some time and try again.         

STEP-4: Fix QuickBooks Sync Error 17_7118

  1. Close Sync Manager: From the System Tray, right-click Sync Manager Icon and select Exit Option to close sync Manager.
  2. Log off QuickBooks Company and Close QuickBooks Application.
  3. Open QuickBooks again and don’t open the company file.
  4. Update QuickBooks to the latest release.
  5. Open Intuit Sync Manager and check the version from the help menu. Update the version to the latest release if it is not.
  6. Try Syncing again and you may not see QuickBooks Sync Manager Error.

STEP-5: Fix QuickBooks Sync Manager Error on Windows 10

Windows 10 Upgrade from any of the previous windows causes Intuit Sync Manager Error, as many of the customers say that. The Intuit Sync Manager Error on Windows 10 is the outcome of incompatible, damaged or missing Sync Manager components. The Error is fixable as mentioned below.

  1. Firstly, close QuickBooks Company File and QuickBooks Application.
  2. Reopen Update QuickBooks to the latest release.
  3. Meanwhile, from the System Tray, right-click Sync Manager Icon and select Exit Option to close sync Manager.
  4. Subsequently, locate the Sync Manager folder under C:\Users\username\AppData\Local\Intuit.
  5. Rename SyncManager folder old
  6. Restart your computer and start QuickBooks again (The SynManager folder is automatically created).
  7. Try to Sync the information again to resolve the error.
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STEP-6: Configure Intuit Sync Manager 

This step is to reset the QuickBooks Data Sync matrix and for a fresh start by overriding the previous logs.

  1. Firstly, open QuickBooks Desktop Application.
  2. From the help, menu choose Manage Data Sync.
  3. Reset Intuit Sync Manager and click Reset Data Sync on the following prompt.
  4. Further, sign back into Sync Manager with the right credentials to complete the process.

STEP-7: Download and install Intuit Sync Manager again

  1. Firstly, open QuickBooks and company file having issues with Intuit Sync Manager.
  2. Secondly, back up your company file in local or external media.
  3. Open Control Panel and select Programs and Features followed by QuickBooks from the installed Program list.
  4. Additionally, click Uninstall/Change option on top of the installed programs list and uninstall QuickBooks.
  5. Rename the Intuit Folders by selecting them one by one and press F2. The folder list is below.
  • C:\Users\(current user)\AppData\Local\Intuit\QuickBooks20XX
  • C:\Users\(current user)\AppData\Local\Intuit\QuickBooks20XX
  • C:\Program Files (x86)\Intuit\QuickBooks (year)
  • C:\ProgramData\Intuit\QuickBooks (year)
  • C:\Program Files\Intuit\QuickBooks(year)

NOTE: The way to rename the folders is to prefix OLD to folder name.

  1. From the Window Task Manager End all the QuickBooks processes.
  2. Insert the Installation or Download your QuickBooks Version from the internet.
  3. Meanwhile, follow the Installation Wizard instructions until the installation finishes.
  4. Fresh Installation refreshes your Intuit Sync Manager
  5. After that, open and Activate your QuickBooks.

We trust the troubleshooting steps help you to fix QuickBooks sync manager error. The steps are obviously tricky and techy too and therefore performed cautiously or under supervision of an IT literate. You can always get in touch with QuickBooks Error Support team.

About The Author

Editorial Team

Editorial Team

At QAsolved, we are a team of skilled professionals dedicated to delivering unparalleled accounting and bookkeeping services. With backgrounds in finance and technology, our collaborative efforts focus on providing practical solutions and guidance. Our services are tailored for a range of businesses, covering advisory, CFO services, bookkeeping, and financial systems consulting.QAsolved is an award-winning consulting firm and Intuit’s #1 QuickBooks Reseller Partner. We offer comprehensive QuickBooks services, including consulting, integration, migration, maintenance, data conversion, training, and support, among other services. Over the years, we have assisted over 30K customers across various industries with their Intuit products.

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