While trying to import/incorporate QuickBooks accountant copy you might receive an error: “QuickBooks cannot find a change file that corresponds to this company file” The error occurs when QuickBooks accountant copy does not see a matching file to be imported in QuickBooks.
But the recommended troubleshooting steps can most definitely help to Import the Accountant changes:
If your accountant confirms that the changes have been made and exported from the same version of QuickBooks. Then a different release on the Accountant’s and Clients computer could be a possible cause of QuickBooks accountant copy Issue. The release has to updated either way.
Now, to check the release, open QuickBooks on both the computers and press the F2 key on your keyboard. It will bring up the product information window and the product information and release can be found on the extreme right of the first line in Product Information Window as shown in below screenshot:
Internet Explorer version is compulsory to be same (Internet Explorer 11) on both the computers for QuickBooks 2015 and above. Lower QuickBooks versions are not compatible with IE 11. For all other QuickBooks versions, a downgrade to Lower Internet Explorer may be required.
That has to be confirmed that a correct QuickBooks company file is opened where the Accountant changes are being imported, at times we accidentally open a different file with the same name.
The file Properties should check by Right clicking on it that gives the date. And the time it was last opened and the bigger file size is normally the latest one. Once you open the right file, click on File > Accountant’s Copy > Import Accountant’s Changes depending on how your Accountant Transfers you the changes.
Once the steps mentioned are followed at both ends. Try Importing the changes again which will possibly be successful.
Restrictions that are normally set to the Company File after sending a copy to the Accountant. You should see “Accountant’s Changes Pending” beside the company name on the top bar of QuickBooks. In case you don’t see it then you might have to resend the copy to your QuickBooks Accountant and import the changes all over again.
If you are still facing the problem about QuickBooks accountant copy. For seeking professional help, then please get in touch with us at QuickBooks Desktop error support number 1-877-263-2742 available toll-free and speak to Certified QuickBooks ProAdvisor.
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