QuickBooks Online (QBO) Login Problems on Chrome

quickbooks online login

Login issues of QuickBooks Online is a commonly encountered problem by online users and the reasons could be numerous. If you are having QuickBooks online login problems, the issues can occur for glitches with your computer, the internet latency issues with a particular Internet Service Provider or the browser that you normally sign-in to QuickBooks Online. If you think, everything is fine with all that I mentioned.

Not able to login in QuickBooks Online (QBO) at times may be due to security enhancements made by Intuit. Your account needs to be updated to a new Intuit account with enhanced security.

sign in quickbooks online

Factors causing Intuit QBO Login Problems are Mentioned Below

  1. The user didn’t properly sign out from the previous QBO session.
  2. Someone logged in QuickBooks Online from a different computer or location with the same sign-in credentials.
  3. Some firewall or the antivirus might be blocking the access.

An error message [WebPage cannot be found, Error 404: File Not Found, OR [QBO is currently unavailable, please try again later]? must be considered a definite sign of the problems at your end and should be fixed by you if you are well-versed to identify the technical directions and perform or QuickBooks Online Support Team take on the issues and get them instantly resolved for you.

You can either choose to try few basic steps before you go and try the detailed one’s and contact QuickBooks Support subsequently to check if there are service interruptions, maintenance, and outrages going on at Intuit side. If there is planned downtime for the site maintenance, you normally see an alert on your QuickBooks Online Dashboard stating the date and time of upcoming maintenance. But users tend to ignore the messages.

Basic Steps to Resolve QuickBooks Online (QBO) Login Problems

  1. Log in from a different browser Mozilla Firefox or Internet Explorer but Intuit recommends the Chrome browser as it loads the information fast and is secure as well.
  1. Try Sign in from Incognito mode in Chrome again and see if it works.
  1. Clear Chromes Browsers history and try again.clear chrome history in quickbooks online
  1. Sign-in to Chrome with a new or different user.
  1. Shut your computer down and your Wireless Internet Router or DSL modem and wait for about 30 seconds and then plug the power source back into your Wireless Internet Router or DSL modem and wait till the lights are stable and bold.
  1. Turn your computer back on and try to login to QuickBooks Online.

 You may also encounter a “loading” message and it takes forever to load anything. You can also try some “Advanced Troubleshooting Steps too” to resolve the QBO Login Issues if basic steps didn’t give you any solution.

Also Read: Resolve QuickBooks Error 15242 When Attempting to Update Payroll 


Get our expert Quickbooks ProAdvisor on call to resolve your query in no-time.

Advanced Steps to Resolve QuickBooks Login Problems

Step 1: Check the SSL setting of your Internet Explorer and Mozilla Firefox

 “For Internet Explorer”

  1. Press Windows + R keys at the same time from your keyboard and type “inetcpl.cpl” and select OK.
  2. Open the Advanced Tab, then scroll down to the Security option.
  3. Mark both SSL 2.0 and SSL 3.0 turned on by putting a checkmark in the box before them and select OK
  4. Open your browser and sign in at https://qbo.intuit.com

“For Mozilla Firefox”

  1. Open Mozilla Firefox ad go to the Tools menu and then select
  2. Under the Advanced Icon select
  3. Turn on both SSL 3.0 and TLS 1.0 if they are unchecked and select
  4. Close and reopen Firefox and sign in to https://qbo.intuit.com

If you still experience QBO Login Problems, try the second step.

Step 2: Check and Change Some Additional Privacy settings.

  1. The privacy settings must be set medium or lower as high setting blocks a lot of links and websites.
  2. Manually allow access to https://qbo.intuit.com
  3. Enable cookies.
  4. Close the all the browsers and try to sign in again https://qbo.intuit.com

“Security Settings for Internet Explorer”

  1. Press Windows + R keys at the same time from your keyboard and type “inetcpl.cpl” and select OK.
  2. Open the Advanced Tab, then scroll down to the Security option.
  3. Uncheck Do not Save encrypted pages and select


Expectantly, you have acquainted with the required information related to QuickBooks Online Login. The main cause behind this issue is ‘having a poor internet connection’ that will not let you access QuickBooks Online. However, the aforementioned solutions can help in fixing the login issues. In case, you are still facing the QBO login problems, contact us to get immediate help.

Q1: How to log into QuickBooks Intuit?

A: The first step is to log in to the QuickBooks company file along with the QB company file Admin user credentials. After that, choose Company from the menu bar. Then, select Users and tap on Intuit Account User Management. Finally, you will get the Inuit account user management dashboard.

Q2: How to reconcile in QuickBooks Online?

A: Initially, choose the Gear icon and select Tools. After that, tap on Reconcile and select the account that you want to reconcile under Accounts. Now, you need to enter the Ending Balance and then match transactions to your bank statement.

Q3: How can you easily resolve QuickBooks online login problems?

A: Here are some of the instant fixes to resolve QuickBooks login issues instantly.
Use any other web browser.
Try to access Chrome Browser in the Incognito Window.
Remove history or Cache.
Step 4: Verify the SSL settings on your web browsers.

Q4: How to change the primary administrator in QuickBooks Online?

A: Firstly, choose Manage users and then look for the user to whom you want to assign as a primary admin. After that, ensure that you have marked him as an Admin. If not so, click Edit to change their role to admin.

Q5: How can you unlock my QuickBooks Online Account?

A: You can follow the steps written below to unlock the QBO account.
The initial step is to visit the QuickBooks Online sign-in page.
After that, click on I forgot my user ID or Password.
Now, follow the onscreen prompts.

Q6: What are the steps to manage users in QuickBooks Online?

A: Given below are the steps that can help you to manage users.
Initially, sign in to QuickBooks that lets you manage users.
After that, choose Settings and click Manage users.
Now, look for the user that needs to edit.
Choose the new user type from the User type drop-down menu.
Finally, choose the user settings.

Q7: How to recover the QuickBooks password?

A: The following steps can be applied to recover your QuickBooks password.
First of all, launch QuickBooks and then tap on “I forgot my password.”
Now, answer the security question and choose OK.
If successful, you will get a message indicating ‘your password has been removed.’

Q8: What are the steps to edit users in QuickBooks Online?

A: You can apply the steps written below to add or remove users in QBO.
The initial step is to choose Settings and tap on Manage Users.
And then, select Add user.
Choose the user type that you need to create.
Finally, enter the user ID and password and choose Save.

Q9: How to find the user ID in QuickBooks Online?

A: Here are the steps to find the User ID.
Visit the QuickBooks Online sign-in page.
Click I forgot my user ID or Password and follow the on-screen instructions.

Q10: How can you delete a QuickBooks administrator password?

A: Follow these steps to remove the administrator password from QB.
The first step is to choose Help inside QuickBooks.
After that, choose QuickBooks Desktop Help and select Contact Us.
Now, you need to enter “Remove admin password” in the search field and choose Continue.
Finally, select either Talk to a Specialist or Message an Agent.

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