Intuit often provides updates to QuickBooks that the user can download from the Internet. These updates, which are also known as maintenance releases or “patches”, are the free product releases that help to improve the program functionality and fix some known issues. The updates should not be confused with upgrades, because upgrades add significant new features or functions to the program and must be purchased on CD-ROM only.
There are three methods for downloading updates from the Internet:
QuickBooks is set up to automatically download updates from the server whether or not QuickBooks is running. QuickBooks will download updates automatically until you disable the option that says ‘Automatic Update’.
If there are issues with the automatic update, then try the alternative for ‘Immediate Update Method’. If you are still unable to download an update, please contact QuickBooks Product Support, as the situation may be unique to your system and the support people will be there for the help.
With the help of this method, you can immediately download updates from the Intuit server to your computer. This can be used at any time (even if Automatic Update is enabled) and you can immediately download, whether or not QuickBooks is open. It is recommended that you check for updates approximately once in a month.
If the user does not wish to install updates using the update feature in QuickBooks or is having problems with the update feature. They can download and install available updates. If there are multiple copies of QuickBooks, it’s better to update them all. Otherwise, it will not be possible to open your company file(s).
The updates for Multi-User Mode in QuickBooks Pro and in QuickBooks Premier:
If the user is using QuickBooks Pro or Premier in multi-user mode, then they would need to install the update on each computer that has QuickBooks Pro or Premier installed on it. They can either connect to the Internet from each computer that has QuickBooks installed on it or can download the update to one computer on the network and share it.
All QuickBooks Pro or Premier users on your network must complete the following steps to share an update:
Once all have completed these steps, updates that are downloaded will be distributed to all users. Note: When the Share Download option is turned on, QuickBooks downloads updates to the same location as the company file. As an alternative, QuickBooks downloads updates to the directory or folder where the copy of QuickBooks is installed. User can also get in touch with QuickBooks Error support team at 1-877-263-2742.
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