How to solve QuickBooks Multi-User Mode not working?

If you have switched from a single mode to QuickBooks multi-user mode, there might be a scenario for the mode not working, and you face QuickBooks Error H202. This is a standard but unusual error where you might not receive the error, but it gets passed on to the server of the other system. The reasons can be that you were trying to work with a ‘Company file’ that is located on another computer and this copy has not reached the server on that computer. 

What causes QuickBooks Error ‘Multi-User Mode not working’.

• QuickBooks couldn’t get the IP address for the system
• The ‘Anti-virus software is not giving access to the system where you have the company file saved.’
• Windows firewall is blocking communication
• The hosting configuration settings are wrong

Pre-Requisites before fixing ‘Multi-User Mode not working’ error

• Before you start fixing “QuickBooks Multi-User Mode working error”, you need to ensure on some pre-requisites.
• Ensure to install the ‘QuickBooks Database Server’
• Install the same version of the ‘Server Manager’ as is the QuickBooks version you are using.

How to Fix ‘Multi-User Mode not working’ error?

Once you are through with the pre-requisites, then you can perform “Quickbooks Multi-User Setup” solution step wise.

Step 1

If you want to fix QuickBooks Multi-User Mode working error, firstly you need to set hosting to local files by following these steps-

To start Multi-User Mode not working Error fix, firstly, set hosting to local files in the following steps.

• First, open QuickBooks and then ‘Press F2 to open and come on the product info ’
• Once on this screen, there is ‘local server information.’ Check and ensure that hosting is for ‘Local Files ’

You May Also Read: Steps to Fix QuickBooks Error H202

Step 2

Once you are done with ‘setting the hosting,’ then you will need to Restart ‘QuickBooks Database server manager.’

• Press the ‘ window start button’ and choose menu option
• After this, fill in the ‘services.msc’ in the open field.
• Right-click, and select start and shut the window
• Display extensions for the ‘known file types.’
• Right click on the start button & select explore the option.
• Select the tool menu & folder.
• Now click on the view tab, and clear the hide extensions.
• Next, Click on the view tab, & choose to show hidden files.
• Next is ‘Close the window explorer

Step 3

After the ‘Restart,’ now ‘Delete’ the.ND file

• Now Search the ‘.ND file’
• Right click on file & select Delete.

Once the ‘.ND file’ is deleted, now recreate the.‘ND file’.

• Click on the ‘start ’
• Select all programs option >>QuickBooks>>QuickBooks Database server manager
• Press the option ‘scan ’
• Click on add folder button, and then browse the company folder
• Now ‘Select company file, and click on OK
• Click scan, once the scan is complete, then close the tab

Step 4

In this step ensure that client systems are not trying to host the ‘Company file’ and hosting should display off. If hosting option is not OFF, then switch hosting modes:

• First ‘Login’ to QuickBooks as an administrator
• Now ‘Select file menu>>Utilities>>Stop Hosting Multi-user access
• Next ‘Click YES’ and this will make QuickBooks close the company file and Re-open.
• Next is to ‘Press F2’for information

The above steps and solution above should be sufficient to solve the ‘QuickBooks Multi-user mode not working’ issue. However, if you seek technical help for any of the above steps then call at QuickBooks tech support number 1-877-263-2742.